Kaplan University MT400 unit 5 assignment

Unit 5: Assignment

For this Assignment, write a 4–6 page paper (double spaced, not including title page or

references) that answers the following questions (use the template below to organize your

paper):

The understand phase is where you set yourself up for success for the rest of the project. In

addition to getting a good understanding of your process and the issues, you also create

baselines for comparison using metrics (step 4). One other key tactic in this phase is to identify

quick wins (step 9) to allow everyone to gain confidence and provide justification to continue

with the project.

In this Assignment, you will first look at possible metrics that can be used in your process and

then identify potential quick wins.

For the first part of the Assignment, list three metrics that you think can help you quantify the

performance of the process. List and define the metrics clearly, explain why this metric is

important in the assessment of the process and then give an example of the statistic units. If

your metric is “speed of processing” which is defined by how quickly each employee audits a tax

form, the example would be that on average you would expect eight tax forms audited per hour.

In the second part of the Assignment, identify two quick wins for your process. Describe what

they are, how they can be accomplished quickly, and why they will provide a boost to the

project.

Part I - Metrics

Metric 1:

1. Definition

2. Significance in assessment

3. Example

Metric 2:

1. Definition

2. Significance in assessment

3. Example

Metric 3:

1. Definition

2. Significance in assessment

3. Example Part II – Quick wins

Quick win 1

Details

Quick win 2

Details

Directions for Submitting Your Assignment

Compose your Assignment as a Microsoft Word document and save it as Username-MT400-

Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 5.docx). Submit your file

by selecting the Unit 5: Assignment Dropbox by the end of Unit 5.

Grading note: In the grading rubric below, you will see a section on analysis and critical

thinking. The points in this section will partly be based on your ability to apply the concepts

discussed in your assignment to the specific circumstances and details of the

process/organization you selected. Writing in general terms without applying the concepts and

analyzing your specific project may get you points in the content section, but you will lose points

in the analysis section.

Review the grading rubric below before beginning this activity.