Kaplan MT400 unit 6 assignment

In this Assignment, you will examine the roles in the selected business process and the performance management in the organizations.

In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you already have selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one. E-mail your instructor and clearly describe the objective of this process, the participants, and the strategic significance for the company. The business process you select must have a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable, or ask you to select another one.

For this Assignment, write a paper that answers the following questions (use the subheadings/numbered questions below to organize your paper):

RASCI Model and Performance Management

1. In any process, it is important to have a clear definition of who is responsible for the activity and to whom they are accountable, in addition to identifying those that may be in support positions. Following the RASCI model described on page 362, create a table similar to 18.2 which define these roles for your selected process. In addition to including the table, describe each role briefly.

2. As you explored in the Discussion Board, the performance measures play a large role in determining the actions of the employees involved in the process. Identify three performance management metrics you will use to promote effective behavior from those involved in your selected process. Clearly explain the how the metric will be assessed, what the expected targets would be and how the metrics fit the process objectives.

After you answer the 2 questions above, include a section in which you briefly summarize the following, based on your work in the previous units. This summary should not be more than 1 page.

1. Who are the stakeholders you identified for this process? What are their expectations?

2. What were the three metrics you identified to follow as the project proceeds?

3. Which innovation activity did you recommend for your project? What were the goals and who would be participating?

Directions for Submitting Your Assignment

Compose your Assignment as a Microsoft Word document and save it as Username-MT400- Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 6.docx).

Unit 6 [MT400: Business Process Management]

Submit your file by selecting the Unit 6: Assignment Dropbox by the end of Unit 6.

Grading note:In the grading rubric below, you will see a section on analysis and criticalthinking. The points in this section will partly be based on your ability to apply the concepts discussed in your Assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms without applying the concepts and analyzing your specific project may get you points for content section, but you will lose points in the analysis section.

Review the grading rubric below before beginning this activity.

Assignment grading rubric = 60 points

Unit 6 Assignment: RASCI Model and Performance Management

					Points	Points
		Assignment Requirements		Possible	Earned by
				Students
		Content, Focus, Use of Text and Research:
		Completed a RASCI table properly	0-15
		Developed performance measurement metrics	0-15
		Analysis and Critical Thinking
		Responses demonstrated critical thinking and	0-18
		analysis and exhibited application of information.
		Spelling, Grammar, APA Format
		Clear business writing. Spelling and grammar are	0-12
		acceptable. Effective use of APA. Followed the
		required format and instructions.
		Total			0-60