ISCOM471 Week 2 Quiz

ISCOM471 Week 2 Quiz

1. A resource that limits the capacity for maximum output of a process is a
2. a.      block
3. b.     starve
4. c.      bottleneck
5. d.     process improvement
6. e.      none of the above
7. 2.     Quality function deployment is a tool used to identify
8. a.      customer requirements
9. b.     process improvements
10. c.      quality
11. d.     cost factors
12. e.      lead time issues
13. 3.     _____________ is the philosophy of continually seeking improvements in a process through the use of team efforts.
14. a.      Continuous improvement
15. b.     Quality control
16. c.      Performance quality
17. d.     Existentialism
18. e.      Conformance quality
19. 4.     What is the inherent value of a product in the marketplace?
20. a.      Conformance quality
21. b.     Performance quality
22. c.      Six Sigma
23. d.     Cost
24. e.      Design quality
25. 5.     _____________ is managing the entire organization so that it excels on all dimensions or product and services that are important to the customer.
26. a.      TQM
27. b.     SRC
28. c.      Six Sigma
29. d.     Cost
30. e.      Design quality
31. 6.     Manufacturing is involved in what phases of the product design process?
32. a.      Concept development
33. b.     Production ramp-up
34. c.      Initial planning
35. d.     Concept development
36. e.      All of the above
37. 7.      ________ is when the activities in the stage must stop because there is no place to deposit the item just completed.
38. a.      Buffering
39. b.     Blocking
40. c.      Starving
41. d.     Bottleneck
42. e.      None of the above