IFSM461 Stage 05: Change Control Board Memo Instructions

IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

Introduction

Before you begin this assignment, be sure you have read the “Udo, Marian, & Uduak Corporation () Case Study” and your completed Stage 1 – 4 assignments.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to develop a System Change Request for one aspect of the new billing and payment system. This assignment specifically addresses the following course outcomes to enable you to:

• Plan, build, and maintain systems that meet organizational strategic goals by applying enterprise architecture and enterprise governance principles and practices

• Achieve successful systems design, development, and implementation by effectively applying the role of systems engineering and integrating with project management

• Effectively communicate with stakeholders to determine, manage, and document business requirements throughout the SDLC

• Translate business requirements into systems by applying appropriate SDLC methodologies and incorporating industry best practices

The Deliverable

Using the Udo, Marian, & Uduak Corporation () Case Study and the Requirements Document you developed in Stage 1, write a Change Control Board (CCB) Memo to recommend a change to one of the system requirements you proposed in your systems requirements checklist (Stage 1 – Requirements Document). Some changes might include: upgrading hardware/software versions, installing a security patch, adding security features, or making a change to be more efficient or cost effective.

Create a memo that includes the following:

• The memo should be 2 – 3 pages single-spaced and must use a Microsoft Word Memo formatting feature.

• Your name must be placed on the “From:” line.

• “Change Control Board” must be placed on the “To:” line.

• “System Change Request: and a descriptive title” must be placed on the “Subject:” line.

Page 1 of 5

IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

• There must be a date on the “Date:” line. This is the document date.

• Do not include a Cover page. This is a business memo.

• Provide a Works Cited page to correctly cite and reference any sources you use with APA format. The Works Cited page is not part of the page count.

• Use the Grading Rubric to be sure you have covered everything.

• Submit your paper via your Assignment Folder as a Microsoft Word with your last name included in the filename.

• Description

o Provide a short, descriptive title of the System Change Request (SCR) and concise description (less than one-half page single spaced) of the concept or issue that you would like to change.

• Priority

o Select and explain the appropriate priority 1 through 5, where priority 1indicates an emergency request, 3 a time sensitive request, and 5 a normal request.

• Justification

o Be persuasive and provide a clear and well-supported justification for the change. This should be less than a single page single spaced. Typically some of the main drivers behind System Change Requests (SCR) include:

Improved Services Better Performance

Support for New Products and Services More Information

Stronger Controls Reduced Costs

• Cost

o Identify any costs (labor, materials, equipment, training, etc.) to implement the proposed system change. Give some best guess estimates. This should be about one-half page single spaced.

• Benefit/Risks

o Identify the benefits and the risks of implementing the proposed system change, using quantitative terms, where possible. This should be about one-half page single spaced.

Page 2 of 5

IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

Helpful Resources

• Textbook, Systems Analysis and Design, Pages 516 – 517.

• Concepts – Change Request Management http://www.upedu.org/process/artifact/ar_crqst.htm

http://www.upedu.org/process/gcncpt/co_revno.htm http://www.upedu.org/templates/cs/CCM/upedu_ex_crqst.pdf

• Memo Templates – Office.com (Use must search using “Change Reqeust”) http://office.microsoft.com/en-us/templates/CT010117259.aspx

Page 3 of 5

IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

Change Control Board Memo Rubric

Criteria	Superior to	Substandard to Good	Inadequate	Points
	Outstanding
Description	A short descriptive	A title is not descriptive or the	No descriptive title	1
	title and detailed	explanation of the issue is not	and explanation
	explanation of the	easily understood or is not	provided.
	issue is provided	detailed enough.
	and is easily
	understood.
Priority	An appropriate	The priority level selected may	No priority level is	1
	priority level is	not be appropriate and/or not	selected or justified.
	selected and	fully justified.
	justified.
Justification	Justification is clear,	Justification may not be clear,	No justification is	3
	well-supported and	well-supported or persuasive.	provided.
	persuasive.
Cost	Costs including	Costs including labor,	No costs required	2
	labor, materials,	materials, equipment, etc.	to implement the
	equipment, etc.	required to implement the	proposed system
	required to	proposed system change are	change are
	implement the	partially described or	described and
	proposed system	somewhat estimated	estimated
	change are	appropriately. Appropriate
	described and	best guesses on costs may be
	estimated	used.
	appropriately.
	Appropriate best
	guesses on costs
	may be used.

Page 4 of 5

IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

Criteria	Superior to	Substandard to Good	Inadequate	Points
	Outstanding
Benefit/Risk	Benefits and Risks	Benefits and Risks of	Benefits and Risks	2
	of implementing the	implementing the proposed	of implementing the
	proposed system	system change are not fully	proposed system
	change are	addressed or do not use	change are not
	addressed using	quantitative terms, where	addressed.
	quantitative terms,	possible. Benefits and risks
	where possible.	may be somewhat appropriate
	Benefits and risks	or applicable to the proposed
	are appropriate and	system and to the Case
	applicable to the	Study.
	proposed system
	and to the
	Case Study.
Memo	Memo is business-	Memo may not be business-	Memo is extremely	1
Format	focused and	focused, concise and/or clear.	poorly written and
	concise and clearly	Memo may not be properly	does not convey
	provides the	formatted, well organized, or	the information.
	information. Memo	well written. Memo may
	is formatted	contain grammar and/or
	properly using a MS	spelling errors. Any references
	Word Memo	used may not be appropriately
	template, is well	incorporated and/or cited using
	organized and well	APA style.
	written. Grammar
	and spelling are
	correct. Any
	references used are
	appropriately
	incorporated and
	cited using APA
	style.
			Total Points:	10

Page 5 of 5