HRM 848: Needs Analysis: Ralph Rosen Retail
HRM 848: Needs Analysis: Ralph Rosen Retail
ASSIGNMENT 1-20% Due Date: Start of class week of 18 June
Assignment 1 is an INDIVIDUAL assignment. You will assess the following case and report your findings to the questions below. This assignment is to familiarize you with the critical thinking process you will need to apply to address performance related concerns in the workplace.
Students must submit a MS Word version to SafeAssignment on BlackBoard at the beginning of class. The assignment should be in essay format, maximum 8 pages double-spaced, using Calibri 12 font, and citing the textbook using MLA citations and a Works Cited page (the textbook is the only source you will require). Remember, your analysis should bespecific anddetailed.
Ralph Rosen operates a chain of luxury men’s clothing retail stores across the United States. It has been aggressively opening locations in new markets but has had a challenge in finding sales associates with the right fit and skill set.
Its flagship store in Toronto opened six months ago and sales budgets have not been met. The strategy for the flagship store is to sell high ticket items such as bespoke suits, formal wear, shoes and designer label items but analysis has shown high turnover in lower priced items. This store is important as it is the first in Toronto. Opening was hastened: Ralph himself insisted that the store be opened before Toronto Fashion Week. As a result, the store opening was on an accelerated path … finalizing sales strategy and budget, merchandising mix, the operations, and the HR related activities.
The pool of sales associate candidates was large; everyone in local retail had heard about the luxury brand and its success in the United States. Matt, the store manager was recruited from New Army, a fast fashion retailer. He has a successful track record of hiring high performing sales associates and took many of his New Army team with him to Ralph Rosen. Again, because of tight timelines, there wasn’t enough time to conduct any training prior to the opening.
Turnover during the first year was low as the associates were obsessed with the mystique of the brand and its potential locally. On her market visit, Jeanie, the HR VP, visited the flagship store to meet the team. “It’s just been non-stop since the pre-opening,” Matt told her catching his breath, “We’ve been so busy getting the store ready and pushing sales that I haven’t even had a chance to attend corporate orientation yet.”
During a small group meeting with sales associates, Jeanie wanted to learn about the latest fashion trends in Canada and what were the best selling items. Everyone avoided eye contact and mumbled various answers half-heartedly. “Surely the customers in your client books should be able to give you some data?” She asked. Jeanie sighed at the confused looks she got from the group.
Upon her return to Ralph Rosen Corporate office, Jeanie was asked to summarize her thoughts to senior management.
Questions:
Describe the process in which you would diagnose the performance issues at Ralph Rosen. There are different frameworks to conduct a needs/performance analysis to choose from, some of which are outlined in Chapter 4. Choose one or more frameworks your analysis of Ralph Rosen.
Which Barrier to Effective Performance (Human, Technical, Information, Structural – Table 4.2) is the most relevant to this case?
With only the given information, what initial recommendations would you make to improve the performance of the Toronto flagship store?
What steps should Jeanie take to implement a Learning Organization at the Toronto flagship store?
HRM722: Personnel Research Techniques & HRIS
Assignment 1: Human Resource Information System (15%)
The VP of HR has advised that the new HRIS system has been approved and you have been asked to take on this responsibility. Prepare a report that includes all of the information required below (or provide the same information for a department in a company for which you have worked).
1. List the different functions within the HR department and provide a brief description of each.
2. Prepare a description of the HRIS project team. Who will be involved and at what level? Keep the team to a maximum of 6 people.
3. Using Excel, create a sample data dictionary for the employee function (minimum 15 data fields).
4. Prepare a list of reports required (5 regular and 5 legislative).
5. Using Word, prepare a table showing the security requirements for the department (max 7 users with levels shown for each user).
6. List the existing and required hardware requirements.
7. Prepare a list of other systems which might be connected to the HRIS (internal and external).
8. Prepare a basic vendor feature matrix (comparison table) and include a minimum of 10 important features that you would like to have in the new HRIS system. Note: if you prepare the matrix using Excel, make sure you copy the Excel worksheet into your word processed file.
Please ensure that your completed assignments meet the following requirements.
Requirements:
Content | Your report should include: | |
• Cover page with your name, student number, assignment name | ||
• | Table of Contents | |
• | Introduction | |
• Separate section for each required item. | ||
Format | Word processed, double-spaced, spellchecked, your name on first | |
page, page numbering on every page | ||
File Type | Save the File asRich Text Format (.rtf),not .doc, .wps, or any other | |
type. Other file types will not be accepted for marking. | ||
File Name | XXXy.asgn1.rtfwhereXXXis replaced by your last name, andyis | |
replaced by your first initial and1is replaced by the appropriate | ||
assignment number for each assignment submitted. | ||
References | For references, quote and cite the source. Example: “XXX”, (Belcourt | |
& McBey, p. 127) | ||
Due Date | Please check the Timeline (in Course Information) for the due date for | |
each assignment. |
hrm722_asgn1_101019.rtf 1 of 2
Marking Criteria:
Please seeHow assignments will be marked(in Assignments).
How to submit your assignment:
• Submit your file in the Assignment area. Once there, click the link for the assignment you wish to submit, then attach your file in Section 2, Assignment Materials.
• For help submitting your assignments, please seeHow to use Blackboard & SubmitAssignments(in Course Information at the left).
hrm722_asgn1_101019.rtf 2 of 2
-
Rating:
/5
Solution: HRM 848: Needs Analysis: Ralph Rosen Retail