Excelsior College BUS554 M3A1 Midterm Examination

1.  In the first chapter of the textbook, you were introduced to four short stories of change. Select any one story and discuss the lessons that emerge from it.

2.  Discuss the six images of managing change and how each can effect an organization.

3.  Discuss the six environmental pressures for change faced by managers.

4.  Discuss and provide examples of the differences between first-order and second-order change.

5.  Discuss the ways a manager can determine if the organization is ready to change.

6.  Identify the reasons people resist change and what a skilled manager can do to overcome resistance.