EMBRY RIDDLE MGMT201 1.6 - Module 1 Review Questions

Question 1

20 / 20 pts

The major difference between the works of Taylor and Fayol was in their orientation—Taylor stressed the management of operative work, whereas Fayol emphasized the management of organization.

True

False

Question 2

20 / 20 pts

Harry is a department head at a retail chain. By regularly holding meetings where employees can ask questions and voice concerns, Harry is engaging in the management task of _____.

supervising

staffing

leading

organizing

controlling

Question 3

20 / 20 pts

Management principles are typically developed through observation and _____.

benchmarking

best practices

deduction

induction

controlled experiments

Question 4

20 / 20 pts

Which of the following is true about scientific management?

It results in conflict in interests between workers and management.

It emphasizes maximum output with human effort through the elimination of interdependence.

It studies the relationship between a technique and its efficiency.

It is a philosophy about the relationship between people and work.

It deals solely with the proper design of the job, irrespective of the worker.

Question 5

20 / 20 pts

Which of the following is credited with the finding that effective supervision makes a significant impact on productivity and employee morale?

The Bethlehem Steel studies

The Frank and Lillian Gilbreth studies

The Gantt and Cooke studies

The Lincoln Electric Company studies

The Hawthorne studies