Embry LGMT682 final exam 2016

Question 1 3 pts

An ERP system can best be described as:

A system that has been programmed to think and make decisions like a trained, skilled human.

A system which has been designed to integrate the internal operations of a firm using a common or integrated software platform.

An analytical tool that has been designed to allow decision-makers to test the feasibility of changes to a system.

A software application that has been designed to help managers deal with specific logistics functions or activities.

None of the above.

Question 2 3 pts

Order delivery's impact on customer service is typically measured using:

Order triage time.

Transit time.

Order transmittal time.

Order processing time.

None of the above.

Question 3 3 pts

The four stages of the order management cycle include all of the following except:

Transmittal.

Processing.

Picking and assembly.

Service recovery.

None of the above.

Question 4 3 pts

Which of the following best describes the role of a freight forwarder?

A freight broker.

A consolidator of freight.

A parcel freight handler.

A loading dock expediter.

None of the above.

Question 54 pts

Facilities, such as a new distribution center, are generally added to an existing network when:

Question 6 4 pts

Cross docking can be a powerful way to improve the efficiency of distribution centers and the overall logistics process. The benefits of cross docking include which of the following?

Less capital tied up in inventory.

Increased customer service cycle times.

Increased inventory turnover.

A reduction in warehousing and distribution costs.

All of the above.

Warehouse layout and design principles include all of the following except:

Use one story facilities where possible.

Move goods in a straight-line.

Use the most efficient materials handling equipment.

Maximize aisle space.

Use full building height.

Question 84 pts

Low inventory turnover may be an indication of which of the following conditions?

Question 98 pts

It is clear that logistics plays a key role in the economic development and competitiveness of nations. Please list three examples of how logistics can improve the competitive advantage of nations.

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Question 108 pts

The text emphasizes that marketing is a key business function related to logistics. Briefly explain the relationship between marketing and logistics and give at least one example to illustrate your point.

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Question 118 pts

Using systems theory, why does one logistics system not fit all companies?

Question 128 pts

The Council of Supply Chain Management Professionals' definition of logistics talks about "the efficient and effective forward and reverse flow and storage of goods, services, and related information . . . " Briefly describe the difference between "effective" versus "efficient" logistics management with at least one example to illustrate your point.

Question 138 pts

What is PBL and why is this concept significant for logistics managers in both the public and private sector?

Question 148 pts

List and briefly describe two types of formal control mechanisms that can be used to manage the performance of the logistics function.

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Question 158 pts

What is the difference between a Free Trade Area and a Customs Union?

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Question 168 pts

Define the concept of performance management and discuss why this is an important topic for logistics managers.

Question 178 pts

What are the two primary reasons for pursuing a global procurement strategy?

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