Devry MIS535 midterm exam

1. (TCO A) Cloud computing (Points : 10)

is the same as e-commerce.

reduces the size of IT organizations.

increases business costs.

requires special software, other than a browser, to be installed on each computer.

2. (TCO A) Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's (Points : 10)

data management environment

networked environment

IT infrastructure

information system

3. (TCO B) The value chain model (Points : 10)

categorizes five related advantages for adding value to a firm's products or services.

sees the supply chain as the primary activity for adding value.

categorizes four basic strategies a firm can use to enhance its value chain.

helps a firm identify points at which information technology can most effectively enhance its competitive position.

4. (TCO C) Which common database challenge is illustrated by the text's discussion of receiving multiple pieces of the same direct mail advertising with an identical address? (Points : 10)

Data normalization

Data accuracy

Data redundancy

Data quality

5. (TCO D) Which of the following is not an example of the emerging mobile computing platforms? (Points : 10)

eReaders

The iPad

Android phone

CRM

(TCO A) Define operational excellence. How can information systems help achieve it? (Points: 25)

(TCO B) List three organizational factors that can prevent a firm from fully realizing the benefits of a new information system, and provide examples of each.

(TCO C) List and describe three main capabilities or tools of a DBMS.

(TCO D) Describe the effect of cloud computing on traditional IT infrastructure.