Devry MGMT410 final exam 2015

MGMT410 final exam

1. (TCO 2) Name and describe or define the activities that are involved in the staffing function of HRM. (Points : 40)

Question 2. 2. (TCO 7) You are the recruiter and hiring manager for the position of vice president of sales for a company that sells athletic shoes on the West Coast. This position carries with it a number of unique responsibilities, including managing a department of 250 part-time and 50 full-time employees, a budget-making requirement, responsibility for P & L for the department, extensive weekly travel, a master’s-level education (minimum), and at least 10 years of experience in sales and 5 years’ experience in management. The salary and benefits package is $250,000. Your boss asks you which method of recruiting you will prefer to use and why you will use it. What downsides to your recommended method exist? What is your answer? (Points : 40)

Question 3. 3. (TCO 12) Describe three types of flexible benefits programs and state the one you would recommend be implemented. Why would you pick that one program? Provide at least one solid business reason why. (Points : 40)

Question 4. 4. (TCO 8) Evaluate Kirkpatrick’s four levels of training evaluation, and determine which level would be most appropriate for the average organization. Why is Level 4 so difficult to obtain? (Points : 40)

Question 5. 5. (TCO 1) An economic recession can impact HR functions in a positive way, such as when (Points : 6)

employees can be laid off without worrying about discrimination.

older employees decide to retire in large numbers.

younger employees can be given high-level management jobs.

high unemployment provides access to highly skilled, motivated applicants for job openings.

employee morale is at an all-time high.

Question 6. 6. (TCO 3) Dalmar has worked for 22 years at a 40-employee branch of a large auto parts chain. Business has been very bad lately, and there are rumors of consolidation, reorganization, and even bankruptcy. Which protection is Dalmar given under the Worker Adjustment and Retraining Notification Act? (Points : 6)

With less than 25 years seniority, he can be laid off with less than 6 months’ notice.

Dalmar will be given 60 days warning if his location closes.

Dalmar has no protection. His industry is not covered by the act.

Dalmar has no protection. His branch is too small for coverage.

Dalmar will be given 30 days warning but only if the whole organization closes.

Question 7. 7. (TCO 3) What are the two components of ethical decisions? (Points : 6)

Distributive justice and procedural justice

Normative judgments and legal precedents

Morality and normative judgments

Morality and fairness

Question 8. 8. (TCO 4) Which of the following best defines organizational culture? (Points : 6)

Basic beliefs about what is right or wrong within a business or corporation

Characteristic values, traditions, and behaviors a firm's employees share

Principles of conduct governing an individual, group, or company

Standards used by an organization to determine proper conduct

Question 9. 9. (TCO 5) Which of the following is the primary disadvantage of using questionnaires to gather job analysis information? (Points : 6)

Questionnaires are the most expensive method of collecting data.

Supervisors are required to verify all collected questionnaire data.

Questionnaires are too open-ended for statistical information.

Developing and testing questionnaires is time-consuming.

Question 10. 10. (TCO 6) The more specific the job qualifications in a help wanted ad are, the (Points : 6)

higher the salary that will be offered.

lower the salary that will be offered.

more important the position will be.

lower the number of résumés that will be received.

higher the number of résumés that will be received.

Question 11. 11. (TCO 7) Which of the following things should be discussed in the initial job screening telephone interview? (Points : 6)

The applicant’s relevant experience

The applicant’s relevant education

The applicant’s interest in the company

Identifying a salary range

All of the above

Question 12. 12. (TCO 8) Which of the following statements most likely suggests that an employee is engaged? (Points : 6)

"I work with intensity."

"I take frequent breaks."

"I daydream at my desk."

"I enjoy talking to coworkers."

Question 13. 13. (TCO 9) When comparing individual career development to organizational career development, which statement is the most true? (Points : 6)

They are both the responsibility of the individual.

Organizational career development focuses on meeting organizational goals and needs. Individual career development focuses on meeting individual goals and needs.

Individual career development involves training. Organizational career development does not.

They are different terms for the same experience.

Individual career development has a much shorter time frame than organizational career development.

Question 14. 14. (TCO 10) Two main factors that assist in the creation of a bias-free, EEO-appropriate performance appraisal process are (Points : 6)

reasonable accommodations offered and ADA compliance.

the use of established intervals and trained appraisers.

valid data and regular promotions.

terminating low performers and rewarding seniority.

the use of the “bottom 10% goes” rule and gender neutral policies.

Question 15. 15. (TCO 11) Preferred office furnishings, assigned parking spaces, and business cards are all examples of (Points : 6)

intrinsic rewards.

extrinsic, nonfinancial rewards.

intrinsic financial rewards.

membership-based rewards.

intrinsic performance-based rewards.

Question 16. 16. (TCO 12) Which of the following statements is the most accurate? (Points : 6)

A pension is a benefit that only congresspeople get.

IRAs and SEP-IRAs are designed to allow small businesses or the individuals who work in them to establish retirement funding.

401(k)s and pensions are different names for the same thing.

Social Security benefits pass to a person’s heirs upon death, in perpetuity.

If a person doesn’t have a pension, he or she can apply to the Pension Benefit Guaranty Corporation for monthly payments when they turn 65.

Question 17. 17. (TCO 13) Record keeping has identified which group of workers as being more likely to have OSHA-recorded injuries? (Points : 6)

African Americans

Caucasians

Hispanics

A and C

None of the above

Question 18. 18. (TCO 14) Collective bargaining (Points : 6)

is part of the training process for employee development.

assists labor union organizers when trying to get a union certified.

will impede the decertification process when done in secret.

negotiates, administers, and interprets the contract of employment for union members.

was outlawed by the Taft-Hartley Act.

Question 19. 19. (TCO 11) Anita, a manager at a department store, needs to determine whether one of her employees is exempt or nonexempt under the Fair Labor Standards Act. Which of the following would be the best resource for Anita? (Points : 6)

Organizational chart

Performance appraisal

Business plan

Job description