devry mgmt303 final exam

1.(TCO 1) All of the following are physical resources except (Points : 7)

Question 2. 2.(TCO 2) Which of the following is an example of a merger? (Points : 7)

Question 3. 3.(TCO 3) All of the following issues stem from how employees treat the organization except (Points : 7)

Question 4. 4.(TCO 4) McDonald’s operates restaurants around the world in airports. The agreement between McDonald’s and the airports is a(n) (Points : 7)

Question 5. 5.(TCO 5) Busy managers will often use _____, or rules of thumb, to make decision making more simple. (Points : 7)

Question 6. 6.(TCO 6) After watching the royal wedding, Susan wants to start her own hat-making company in the United States. To help her determine whether this is a good idea, she needs to find the answers to which of the following questions? (Points : 7)

Question 7. 7.(TCO 7) _____ is defined as clear and distinct lines of authority among all positions in an organization. (Points : 7)

Question 8. 8.(TCO 8) According to Herzberg, when _____ factors are adequate, employees won't be satisfied, but they won't be dissatisfied either. (Points : 7)

Question 9. 9.(TCO 9) Which of the following statements does NOT describe an advantage of verbal communication? (Points : 7)

Question 10. 10.(TCO 10) The basic purpose of control is (Points : 7)

Question 1. 1.(TCO 2) Organizations have both an internal and an external environment. Describe the general environment and give at least one specific example of each dimension, other than the examples given in the text and in the lectures. (Points : 20)

Question 2. 2.(TCO 8) You are a manager of a Consulting firm with 25 employees under your supervision. Employee Motivation appears to be slipping, as well as employee performance. Employees seem to have a negative attitude about their work, which has led to some turnover of employees and an increase in absenteeism. You have been asked to provide upper management with recommendations of how to improve motivation of the employees. Please create a motivation plan and list the main motivational theories you are applying in this plan. You should come up with a minimum of three ideas on how to improve motivation. (Points : 20)

Question 3. 3.(TCO 9) You are the plant manager at Acme Plastics. You are running two shifts, a day shift and an evening shift. Before the day shift leaves each day, the workers must get an adequate supply of raw materials from the warehouse for the evening shift to use. On several occasions, they have failed to do so. By the time the evening shift gets to work, the warehouse is locked up, and it takes about 3 hours to get someone out to unlock it and get the production line rolling again. The two shift supervisors are at each other's throats, and you have to do something to correct the situation. What is the basic problem causing this conflict? What could you do to solve it? (Points : 20)

Question 4. 4.(TCO 10) Our text defines the four functions of a management as planning, organizing, leading and controlling. Briefly put, the plan states the desired outcome or goal and the process for achieving it. Control is the regulation of organizational activities and processes in such a way as to facilitate goal attainment. Assume that you are a manager of a business. State the type of business you are managing (it can be any business you choose). Give two examples of controls that you would implement in the business and how they could facilitate goal attainment. (Points : 20)