Devry HSOP320 week 1 assignment

Chapter 1:

1. There are three factors that influence lodging demand. What are they and discuss in detail how they affect the demand?
2. At what time in history did the modern hotel industry emerge? What were the three contributing factors and how did they impact the industry today?

Chapter 2:

1. Define and describe the difference between work teams and quality circles and how they each might impact the motivation of employees.
2. Compare centralization and decentralization and give examples of types of hotels that might employ each.
3. List the principal functions of each major department, as well as key personnel, in a full service hotel.