devry hosp310 all quizes [ week 2 week 4 week 7 ]

quiz 2

TCO 2: As far as tourism, who are the biggest spenders?

Consumers whose standard of living threshold has been passed ( : pg 22)

Consumers whose standard of living has still to move upward

Consumers whose standard of living are below the standard level

None listed

Question 2. Question :

TCO 4: Globalization has to do with:

travel patterns based on days of the week.

travel patterns around the world.

patterns based on the seasons or time of year.

borders have become less important. (pg 28)

Question 3. Question :

TCO 6: The term home meal replacement refers to:

convenience foods.

healthy meals for families.

take-out food consumed at home. (p. 73)

employees who have meal benefits at work.

Question 4. Question :

TCO 12: Compared to other sectors of the hospitality industry, which of the following is the career preference of graduates?

Luxury hotels (p. 23)

Economy hotels

Full-service restaurants

Quick-service restaurants

Question 5. Question :

TCO 1: In detail, explain and give three examples of each pro and con of owning a franchise food service establishment.

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Question 6. Question :

TCO 1: Explain and list two ways North America's increasingly diverse population is likely to affect the restaurant and food industry in the future?

TCO 9: Outsourcing is:

the management of food service to management companies. (CH 7 Page 199 The management of food service to management companies)

the laying off of food service workers.

how all food service franchise operations manage their food service department.

how all individually owed food service operations manage their food service department.

Question 2. Question :

TCO 6: What are three advantages of managed services? Cite three examples.

Question 3. Question :

TCO 6: How is the Internet being used in marketing restaurants? Can you think of two items that make them competitive against other restaurants? How do you use the Internet when deciding what restaurant to eat at?

Question 4. Question :

TCO 4: Explain capital costs in detail and its importance in hotels.

Question 5. Question :

TCO 4: Explain ways hotels can increase sales to international travelers. Cite at least two examples in your answer.

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quiz 7

TCO 2: Please explain how service contains both tangible and intangible aspects. Use the example of visiting a luxury hotel for a weekend, or use an example of dining in a restaurant. Be specific about which parts of the guest experience are tangible and which parts are intangible. Take your time answering this question. (Points : 20)

Question 2. 2. TCO 2: Explain what comps are (give three examples), and why are they important to casinos? (Points : 20)

Question 3. 3. TCO 9: Many people attend festivals all over the country, provide three detailed examples of the benifits of having festivals. (Points : 20)

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