devry GSCM588 week 6 discussion dq 1 & dq 2 latest 2016 july

Explain the concept of QFD. How do the elements of the QFD diagram link to our class discussions (e.g., the right side of the QFD diagram is all about defining quality). Then explain how the QFD diagram should be implemented in an organization and how the QFD diagram can be used cross functionally (across departments) to improve quality (you might want to review the approach of Crosby, from Week 2, as you answer this question).

Using the information from our text and the lecture material on process management, explain how some of the tools described (e.g., flowcharts, histograms, etc.) can be used to determine whether supplier quality is at the desired levels. Why would it be important for an organization to have a standard way of looking at (and evaluating) supplier quality relative to process management?