CSU BBA3651 assessment

Question 1

 
 Which element of empowerment refers to the fact that empowered employees consider their jobs important and meaningful and recognize the impact their work has on customers, other stakeholders, and the organization's success?
 Answer
 
 Employees receive information about company performance
 
 Employees receive knowledge and skills to contribute to company goals
 
 Employees have the power to make substantive decisions
 
 Employees understand the meaning and impact of their jobs

4 points 
Question 2

 
 Leaders can persuade others by:
 Answer
 
 keeping noise out of the communication process.
 
 connecting without emotion.
 
 adapting goals upon conversation.
 
 establishing credibility.

4 points 
Question 3

 
 When a union wins good pay for its members and then members want social and esteem needs met is an example how:
 Answer
 
 high-order needs take priority.
 
 social and self-esteem needs take priority.
 
 once a need is satisfied, it increases in importance and the next need is activated.
 
 low-order needs take priority and once a need is satisfied, it declines in importance and the next need is activated.

4 points 
Question 4

 
 A feeling of self-fulfillment is an example of:
 Answer
 
 individual intrinsic rewards.
 
 individual extrinsic rewards.
 
 systemwide extrinsic rewards.
 
 systemwide intrinsic rewards.

4 points 
Question 5

 
 Which of the following BEST describes intrinsic rewards?
 Answer
 
 Intrinsic rewards are the internal satisfaction a person receives by performing a particular action.
 
 Intrinsic rewards are given by another person, typically a supervisor.
 
 Intrinsic rewards include pay raises and promotions.
 
 Intrinsic rewards are given to all people within an organization or a specific department.

4 points 
Question 6

 
 A(n) __________ is a medium by which a communication message is carried from sender to receiver.



 Question 7

 
 __________ active sharing and listening in which people explore common ground and grow to understand each other and share a world.


 Question 8

 
 Messages transmitted through action and behavior is referred to as __________.


 Question 9

 
 __________ are the second dimension of Herzberg's two-factor theory involving job satisfaction and meeting higher-level needs such as achievement, recognition, responsibility, and opportunity for growth.


 Question 10

 
 __________ is communication in which all types of information are shared throughout the company and across all levels.


Question 11

Describe Equity Theory. Use examples from your own experience.

Your response should be at least 200 words in length. You are required to use at least your textbook as a source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

 Question 12

 
 What is motivation? Why is it important for leaders to understand motivation?

 Your response should be at least 200 words in length. You are required to use at least your textbook as a source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.