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Technology and Counseling

In 2014, the American Counseling Association added a new section to the code of ethics titled Distance Counseling, Technology, and Social Media (Section G). This section was added in response to the tremendous changes that have occurred in this area since the 2005 code was written.

The appropriate use of technology may help counselors manage and provide quality services and programs for their clients in a more efficient manner. However, there are significant ethical challenges associated with the use of technology that counselors need to acknowledge and address.

For this Discussion, review the Learning Resources for this week. Then, select two types of technology counselors can utilize with clients. Consider one type of technology that might be useful in the provision of counseling services (e.g., video conferencing, encrypted chat, virtual reality) and one type of technology that might be used in the management of counseling services (e.g., electronic data storage, e-mail, social media). Reflect on the potential ethical challenges counselors face when integrating technology into the counseling profession.

Post by Day 3 your position on the use of technology in providing counseling services. Then, explain at least one ethical violation and one ethical challenge related to using technology for providing counseling services. Then, state your position on the use of technology in managing counseling services. Finally, explain at least one ethical implication of integrating technology for this purpose. Justify your position. 
Be sure to use the Learning Resources and the current literature to support your response.

A PDF is attached below for each article.

• Dror Ben-Zeev, P. a. (2017). Technology in Mental Health: Creating New Knowledge and Inventing the Future of Services. Psychiatric Services, (2), 107. doi:10.1176/appi.ps.201600520
• Nielsen, B. A. (2015). Confidentiality and electronic health records: Keeping up with advances in technology and expectations for access. Clinical Practice In Pediatric Psychology, 3(2), 175-178. doi:10.1037/cpp0000096

DROR.pdf 

NIELSON.pdf 

Readings

• Remley, T. P., Jr., & Herlihy, B. (2016). Ethical, legal, and professional issues in counseling (5th ed.). Upper Saddle River, NJ: Pearson.
  • Chapter 10, “Technology in Counseling” (pp. 245-263)
• American Counseling Association (ACA) Code of Ethics. Current Edition.

• Dror Ben-Zeev, P. a. (2017). Technology in Mental Health: Creating New Knowledge and Inventing the Future of Services. Psychiatric Services, (2), 107. doi:10.1176/appi.ps.201600520
• Nielsen, B. A. (2015). Confidentiality and electronic health records: Keeping up with advances in technology and expectations for access. Clinical Practice In Pediatric Psychology, 3(2), 175-178. doi:10.1037/cpp0000096