CJ140 Project 1 - Family Visit to Jail

Criminal Law

CJ 140 Project One Scenario Family Visit to Jail

A female enters a correctional facility with her three minor children, ages three, five, and nine, to visit her husband, who is incarcerated. When she enters the facility, she signs in and follows the procedures to prepare for her visit. As she signs a form in which she acknowledges that she is in a correctional facility and therefore her person, property, and vehicle are all subject to search at any time, and that audio and video recordings are taking place throughout her visit, she frowns and shushes her children.

Her husband is brought to a visitation room. A sign advises all visitors and inmates that audio and video recording is taking place. The design of the room prevents the inmates from having any physical contact with their visitors. The room and each visitor are actively monitored via closed-circuit (CCTV) surveillance by facility officials. The inmate and visitor speak with each other via handset using an internal phone system. Their conversation is recorded.

During the visit, the corrections officer watching the interaction believes that a form of nonverbal communication is taking place between the female and her husband. The husband and wife are not speaking English, and the corrections officer listening does not understand the language they are speaking. It also appears as if the husband is tapping the plexiglass in a pattern, and then the female responds with a similar tapping. The corrections officer also believes that the female removed an object from her mouth and placed it in a small gap between the plexiglass and the desk. The corrections officer observing the situation silently signals to the corrections officer at the exit. The facility continues to monitor the interaction, without intervening, and the female repeats this action one more time.

While this interaction is taking place, the corrections officer also notes that the female continually bounces her leg, the children all sit silently against the wall with slouched shoulders, and the inmate nods his head any time he is not tapping on the glass.

After they conclude their visit, the female leaves the area silently. The corrections officer opens the door for her and walks alongside her, creating a space between her and her children.

As a matter of procedure, after each visit, all visitors and inmates are removed from the visitation room, the room is cleared by a prison official, and the room is then cleaned by a trustee-inmate in preparation for the next group. Before the trustee-inmate gains access to the room, prison officials tell him to wait. The trustee-inmate raises his eyebrow when told not to enter the area, but he silently complies with the corrections officer’s order. A corrections officer goes in and closely inspects the area where the female appeared to place the object. They find contraband.

The corrections officers direct the female to a waiting room and kneel down to address her children before they leave the prison. The situation begins to escalate as the female and her children are separated by the corrections officers.

 

CJ 140 Project One  

Competency

In this project, you will demonstrate your mastery of the following competency:

• Describe how to select the appropriate communication style and method required in a given situation

Scenario

You are a corrections officer in the local county jail, and you have just dealt with a potentially volatile situation: someone bringing contraband into the jail. You have to use your understanding of communications to identify the potential problem, de-escalate Project One Scenario in the Project One Scenario, and then report back to your supervisor on how you communicated during this situation.

Directions

For this project, you will use the provided scenario to create a communication debrief for your supervisor. You will need to include each of the following in your debrief:

Verbal Strategies

Identify the verbal communication strategies you used in this situation. Specifically, answer the following questions:

• What verbal strategies did you use for a fellow corrections worker?
• What verbal strategies did you use for the female visitor?
• What verbal strategies did you use for the children?
• What verbal strategies did you use for the inmate?

Nonverbal Strategies

Identify the nonverbal communication strategies you used in this situation. Specifically, answer the following questions:

• What nonverbal strategies did you use for a fellow corrections worker?
• What nonverbal strategies did you use for the female visitor?
• What nonverbal strategies did you use for the children?
• What nonverbal strategies did you use for the inmate?

Communication Styles and Approaches

Explain why it was important to adjust your communication style and approach. Specifically, answer the following questions:

• How did you adjust your communication style and approach for your fellow corrections worker?
• How did you adjust your communication style and approach for the female visitor?
• How did you adjust your communication style and approach for the children?
• How did you adjust your communication style and approach for the inmate?

Effective Crisis Communication Techniques

Describe how effective crisis communication techniques helped in this situation. Specifically, answer the following questions:

• How did your use of crisis communication techniques de-escalate the situation?
• How might the situation have turned out if you had changed your approach to one of the audiences you addressed?