Chapter 2: Management Learning Past to Present

1. The CEO of a company has a good compensation, a house, a family and lots of friends. He is respected by his employees and is recognized as an efficient manager. Now he wants to start his own company. Which of the following needs is he responding to?

A. Social needs

B. Esteem needs

C. Physiological needs

D. Self-actualization needs

E. Safety needs

2. The worker of a company earns a wage that gives him good food, water, and good health. He also has a good house to live in. According to the progression principle, which of the following needs is most likely to motivate him next?

A. Recognition

B. Mastery

C. Protection

D. Self-fulfillment

E. Affection

3. The worker of a company is motivated by the need for security, protection, and stability in the events of day-to-day life. According to the progression principle, which of the following needs has already been satisfied?

A. Recognition

B. Physical well-being

C. Affection

D. Mastery

E. Self-fulfillment

4. At the level of ________ needs, the deficit and progression principles cease to operate.

A. self-actualization

B. social

C. safety

D. esteem

E. physiological

5. Mary is the manager of Peace, an international campaigning organization where volunteers work without being paid. Which of the following needs should Mary focus on to increase the productivity of the volunteers?

A. Physical well-being

B. Safety

C. Respect

D. Biological maintenance

E. Protection

6. According to Theory X:

A. people are social and self-actualizing.

B. a satisfied need does not motivate behavior.

C. people at work rationally consider opportunities made available to them.

D. a need is activated only when the next-lower-level need is satisfied.

E. people dislike work, lack ambition, act irresponsibly, and prefer to be led.