Case Study : Case Involving Interpersonal Conflict - Educational Pension Investment.

Case Study : Case Involving Interpersonal Conflict - Educational Pension Investment.

( to be answered with in depth research and with proper in text citation and reference, asap)

Question: What are the sources of conflict in this case?

Question: What approaches to conflict management are used by the actors in this situation? How effective was each? Based on the behavioral guidelines for the collaborative approach, how could Dan have managed this conflict more effectively in the following roles: as the initiator, as the res ponder, and as the mediator?

Question: Based on the behavioral guidelines for the collaborative approach, how could have Dan Richardson have managed this conflict more effectively?