Case Management Implementation Plan 

Case Management Implementation Plan 

Create a plan to implement case management at your workplace.  What is your recommended plan for the use of case managers in your organization for patients with your chosen chronic illness?  Identify people within your organization who are stakeholders or would support your plan.  Whose support do you need to get your plan implemented?  Identify your goals – what do you hope to accomplish with your case management plan?

Often, starting with our goals helps - it’s a backwards design.  As we think about a case management plan we are proposing for our workplace, what do we want to accomplish?  Remember – goals should be measurable.  For example, if the chosen chronic disease is diabetes, one goal may be:

• Clients will have decreased incidences of hyperglycemia requiring hospitalization

Once we determine what we want to accomplish, we can begin to construct our plan to achieve the goal.  To achieve this goal, our plan may include providing education in a manner the client can understand (being sensitive to cultural needs), access to phone support, or inputting glucose readings into their electronic health record for documentation the case manager can evaluate and use to reach out to the client. 

To put this plan in action, whose support would we need?  Primary Care Physicians, Utilization Review personnel, and the Chief Financial Officer would all have an interest in optimizing patient health and reducing costs.

Reading and Resources

Read Ferrier, G. D., & Trivitt, J. S. (2013). Incorporating quality into the measurement of hospital efficiency: A double DEA approach. Journal of Productivity Analysis, 40(3), 337-355. https://search.proquest.com/docview/1448800469?accountid=169658

Search the site for US Department of Health and Human Services “Hospital Compare” and use the interactive database to compare and contrast health plans, hospitals, etc. How might you use this site with patients as a case manager?

Additional Instructions:

• All submissions should have a title page and reference page.
• Utilize a minimum of two scholarly resources.
• Adhere to grammar, spelling and punctuation criteria.
• Adhere to APA compliance guidelines.
• Adhere to the chosen Submission Option for Delivery of Activity guidelines.

Submission Options:

Choose One:

Instructions:

Paper

• 4 to 6-page paper. Include title and reference pages.

 

Collaboration for Improving Outcomes - Case Management Implementation Plan

Description: The baccalaureate graduate nurse will demonstrate teambuilding and

collaborative strategies when working with interprofessional teams to deliver evidence-based,

patient-centered care.

Course Competency: 4) Coordinate the care of individuals across the lifespan utilizing

principles and knowledge of interdisciplinary models of care delivery and case management.

QSEN Competencies: 1) Patient-Centered Care 2) Teamwork and Collaboration 3) Evidence-

Based Practice

BSN Essential VI

Area Gold

Mastery

Silver

Proficient

Bronze

Acceptable

Acceptable

Mastery not

Demonstrated

Implementation

plan.

Constructs an

implementation

plan.

Explains an

implementation

plan.

Lists elements of

an

implementation

plan.

Does not provide

an

implementation

plan.

Gain Buy-in Proposes

approach to gain

buy-in from key

stakeholders.

Indicates an

approach to gain

buy-in from key

stakeholders.

States an

approach to gain

buy-in from key

stakeholders.

Does not discuss

an approach to

gain buy-in from

key

stakeholders.

Key Outcomes Examines key

outcomes of the

case

management

plan.

Identifies key

outcomes of the

case

management

plan.

Lists key

outcomes of the

case

management

plan.

Does not discuss

key outcomes of

the case

management

plan.

APA, Grammar,

Spelling, and

Punctuation

No errors in

APA, Spelling,

and Punctuation.

One to three

errors in APA,

Spelling, and

Punctuation.

Four to six

errors in APA,

Spelling, and

Punctuation.

Seven or more

errors in APA,

Spelling, and

Punctuation.

References Provides two or

more references.

Provides two

references.

Provides one

references.

Provides no

references.