Business Questions

1 question
Which of the following statements would be best to include in a letter turning down
someone who applied for a job?


A. We are sorry to inform you that your credentials were not as impressive as those
of the other candidates who applied for the position.


B. We think that you are talented, but feel the position would best be filled by a
younger, more vibrant candidate.


C. Unfortunately, we were more impressed by the other candidates.


D. After much consideration, we have offered the position to another candidate.


Question 14 of 40
2.5 Points
Due to a family emergency, you will be unable to fulfill your contract to cater for
a client’s upcoming party. The event is several weeks away, but you know that the
client will not be able to reschedule it. When you contact your client to share this
news, you should __________.


A. not include an apology, since this emergency was beyond your control


B. tell the client that you will contact other catering companies to see if they can
take over the job


C. inform them that you will be happy to cater the event if they reschedule it


D. wait a few days before actually canceling to try and soften the blow


Question 16 of 40
2.5 Points
A manufacturing company realizes that one of its products has a serious defect and
wants to quickly disseminate this news to the public. Which of the following would
be an appropriate way to accomplish this?


A. website


B. memo


C. telephone


D. letter
Question 20 of 40
2.5 Points
Which of the following statements about buffers is true?


A. A buffer is a closing statement that comes after bad news.


B. A buffer tends to worsen the adverse impact of bad news.


C. A buffer should obscure the fact that bad news may be coming later in the message.


D. A buffer can provide positive information that builds goodwill.


Question 21 of 40
2.5 Points
__________ sources are books and articles that synthesize material from __________
sources, framing them for general readers.


A. Primary; secondary


B. Secondary; tertiary


C. Tertiary; secondary


D. Primary; tertiary


Question 24 of 40
2.5 Points
Using an online database like LexisNexis to search for articles on a topic __________.


A. is not as effective as doing a Google search


B. allows you to search publications not available through a Google search


C. is less expensive but more time-consuming than a Google search


D. leads you to articles that are less reliable than web pages


Question 27 of 40
2.5 Points
Searching through which of the following is most likely to yield the narrowest
search results?


A. LexisNexis


B. Standard and Poor's


C. New York Times Index


D. Hoover's


Question 33 of 40
2.5 Points
Which of the following statements is true of primary sources?


A. Primary sources provide raw data.


B. Primary sources exclude surveys and interviews.


C. Primary sources include Wikipedia and various encyclopedias.


D. Primary sources are only qualitative.