BSL 4040 Assignment 1 - Communication Skills for Leaders

Assignment 1 BSL 4040 Communication Skills for Leaders

(pages 66-71) Beebe, S. A., & Mottet, T. P. (2016). Business and professional communication: Principles and skills for leadership (3rd ed.). Pearson. 

1. (200 words) Your manager has requested you to assist with training on work relationships. Describe the four types of work relationships and a real-life scenario to illustrate each type of relationship.  

2. (200 words)Your team has been assigned the task of sharing a model to help understand conflict styles. As team leader, describe the Kilmann Thomas's Managerial Grid model to your team.  

3. (200 words) After learning there is a conflict within your team, you have decided to do a mini-training lunch session to provide conflict management resources. Create a training guideline covering the main points for managing conflict at work using pages 66–71 of your textbook.

4. (200 words) You have been asked to assist a coworker with a conflict issue. What are two ways you could assist your coworker with learning how to manage the current relational conflict?