BMGT364 Case Study 3

Case Study #3: The Four Functions of Management (35%)

Students will read the case study that focuses on the four functions of management: planning, organizing, leading and controlling (P-O-L-C). You have been hired as a consultant to help Carl Thomas and his family to solve the problems with his business. You will create a management plan that covers the four functions of management. In creating the management plan, you must also demonstrate how the four functions of management are interrelated showing how issues in one function impact other functions.

In speaking with Carl, Joe and John, you already know the following about the business owners:

1. failed to develop or share a mission statement;
2. failed to determine the best way to organize resources, including personnel;
3. underestimates the importance of recruitment, job design and descriptions, and training;
4. assumed that motivation will occur naturally;
5. fails to define standards and other measurable outcomes;
6. ignored negative information;
7. delayed actions to improve organizational outcomes.

Resource that will help you develop the mini-management plan:

How to Make a Management Plan

http://ctb.ku.edu/en/table-of-contents/leadership/effective-manager/management-plan/main

Required Elements of the Management Plan

Students will create a management plan that helps Carl, Joe and John run the business, both day-to-day and over the long term (strategically). Be sure to be succinct in your writing but persuasive so that the recommendations will have positive outcomes for the business.

• In creating the management plan, students will first assess the business and identify specific areas of strengths and weaknesses of the business as it relates to the components of the P-O-L-C;
• Select a management model (class hierarchy, democratic hierarchy, collaborative management or collective management) and explain why the selected model is most appropriate for Outdoor Adventure Paintball Park;
• Develop roles and responsibility of the owners and employees (Be creative in completing this task);

• Make specific recommendations for improving the management of Outdoor Adventure Paintball Park. Cover all aspects of the P-O-L-C. This area of the paper specifically addresses the areas of strengths and weaknesses identified above and puts in place a plan for the short and long –term success of the business;
• Create a balanced scorecard that will help Outdoor Adventure Paintball Park align its business activities to the vision and strategy of the organization, improves communication and monitors performance against goals;
• Students are expected to show what they have learned in the course by applying theories and concepts. Be sure to support your reasoning.

Required Formatting of Management:

• The management plan should be double-spaced, 12-point font, and between 6-8 pages in length excluding the title page and reference page.
• Title page with your name, the course name, the date, and the instructor’s name.
• An introductory paragraph, a summary paragraph and the use of headings are required;
• Use APA formatting for in-text citations and reference page. You are expected to paraphrase and not use quotes other than in identifying the mission statement and vision statement.
• Write in the third person;
• Submit paper in the Assignment Folder.

Due DateMay 10, 2015 11:59 PM Hide Rubrics

Rubric Name: Written Assignment (35%)

Criteria Outstanding Superior Good Substandard Failure Critical Thinking/Reasoning 12.25 points demonstrates a high degree of critical thinking, is consistent in accurately interpreting questions & material; provides solid assumptions, reasoning & claims; thorough analysis & evaluation with sound conclusions 10.41 points shows good critical thinking; accurately interprets most questions & material; usually identifies relevant arguments/reasoning/claims; offers good analysis & evaluation with fairly sound conclusions 9.19 points shows occasional critical thinking; questions & material is at times accurately interpreted; arguments/reasoning/claims are occasionally explained; offers fair analysis & evaluation with a conclusion 7.96 points shows little critical thinking, misinterprets questions or material; ignores or superficially evaluates; justifies little and seldom explains reasoning; draws unwarranted conclusions 6.74 points lacks critical thinking consistently offers biased interpretations; ignores or superficially evaluates; argues using poor reasoning, and/or unwarranted claims Application of Concepts/Development 12.25 points arguments or positions are well-supported with evidence from the readings/experience; ideas go beyond the course material and recognize implications and extensions of the material and concepts 10.41 points arguments or positions are mostly supported by evidence from the readings and course content; ideas presented demonstrate student’s understanding of the material and concepts 9.19 points arguments are more often based on opinion or unclear views than on position grounded in the readings of material or external sources of material 7.96 points arguments are frequently illogical and unsubstantiated; student may resort to ad hominem attacks on the author instead of making meaningful application of the material 6.74 points a meaningful attempt to explain or support ideas does not exist Attention to Instructions 5.25 points demonstrated full understanding of requirements responded to each aspect of assignment 4.46 points demonstrated understanding of requirements; missed one minor aspect of assignment 3.94 points demonstrated some understanding of requirements; missed a key element or two minor aspects of assignment 3.41 points failed to show a firm understanding of requirement; missed two key elements or several minor aspects of assignment 2.89 points did not demonstrate understanding of assignment requirements Clarity; including grammar 3.5 points writing is clear and easy to follow; grammar and spelling are all correct; formatting gives a professional look and adds to readability 2.98 points most ideas are presented clearly; occasional spelling and/or grammar issues 2.63 points wordy; some points require rereading to understand fully; more than an occasional spelling and/or grammar 2.28 points unclear and difficult to understand; frequent spelling and grammar issues 1.93 points largely incomprehensible writing/poorly written in terms of mechanics and structure Adherence to APA Style (6th ed.) 1.75 points no APA style errors 1.49 points attempts in-text citation and reference list but 1 or 2 APA style errors are present 1.31 points attempts in-text citation and reference list; APA style errors are present; inconsistencies in citation usage can be found throughout the document 1.14 points attempts either in-text citation or reference list but omits the other 0.96 points no attempt at APA style Overall Score Outstanding 31.5 or more Superior 28 or more Good 24.5 or more Substandard 21 or more Failure 0 or more

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