assignment help

 Read the following article from Unit II’s Required Reading (located in the Unit II
Study Guide):Lytle, T. (2015). Confronting conflict. HR Magazine, 60(6), 26-31.
Retrieved
fromhttps://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=103708484&site=ehost-live&scope=site
After reading the article, analyze the scenarios provided below, and choose one to
discuss in your case study paper. In your
case study, be sure to address the following items:
Begin the discussion by identifying which of the scenarios you chose.
Include a brief statement that identifies your style of conflict management.
Use the information provided in this unit to develop a process to resolve the conflict.
Describe how you would handle the workplace investigation for the chosen scenario.
As a result of a merger, the organization decided to decentralize its human resource
management (HRM) functions and
create area human resource (HR) generalists across the United States. One of their
responsibilities is to handle all
employee relations issues. You report directly to the senior vice president of HRM
in the corporate headquarters in New
York, and there is a dotted line reporting relationship to the vice president of
field operations in your area, which is located in
the Midwest. You just arrived at your new location for this position about six days
ago.
Armed with the information you have learned in Units I and II and aided by your own
experience and ability to research,
please read the scenarios below, and select one for this assignment. Please answer
the questions, and follow the
guidelines presented.
Scenario #1:


It is Sunday evening, and you receive a phone call from an employee, Ellen, who
lives several states away. However, she
lives and works in your area of responsibility. Ellen is emotional and states that
she can no longer tolerate her young
coworker being sexually abused by the manager in their three-person office. She
gives you the coworker’s name and phone
number, and she tells you that the young woman wants you to call her later that
evening when her husband will be asleep.
As requested, you call the coworker, Tammy, and she states that she is afraid of
losing her job. Tammy is emotionally
upset and says that she fears that if her husband knows about what the manager is
doing, he will confront him at the office,
and there may be violence. Tammy informs you that the manager has a violent
temperament and is prone to explosive
outbursts.



Based on your knowledge of employment law, conflict management, and investigation
procedures, what would be the best
way to handle this situation? For example, what laws are involved? Where do you
start? Who do you notify? When do you
start? What do you tell the coworker (Ellen) and the employee (Tammy) who made the
complaint?
In this situation, you are the employee relations representative for the
organization. What is your role in the investigative
process? Describe the steps you will take to investigate this employee complaint.
Scenario #2:


While conducting HR audits in the offices throughout your area, the newly promoted
area director catches up with you to
see how his offices are doing, and he invites you to lunch. While at lunch, he
confides in you that he feels very
uncomfortable with a certain highly regarded branch manager because she is always
touching him inappropriately, and she
does this in private as well as in front of her staff and vendors. He has politely
asked her in private to stop this flirtatious
behavior, explaining that it was unprofessional and that it makes him uncomfortable.
Her response was to laugh it off, and
she told him he was just too uptight.
She is a top performer, and he does not want to lose her or fire her; however, he
asks you to talk with her to reinforce his
request to stop the behavior.



What is your response to the area director? Based on your knowledge of employment
law, conflict management, and
investigation procedures, what would be the best way to handle this situation? For
example, what laws are involved? Where
do you start?
In this situation, you are the employee relations representative for the
organization. What is your role in the investigative
process? Describe the steps you will take to investigate this employee complaint,
and explain how you will resolve the
conflict.
Scenario #3:


Your senior vice president (SVP) of HRM has received a complaint from two branch
managers in your geographic area.
They are separate but similar complaints concerning Robert, the SVP of Area
Operations. Both managers say Robert
touches them and other women in the office inappropriately by rubbing their
shoulders; the managers also report that Robert
makes remarks about their alluring attire and comments that he is in love with them
for the great job they are doing.
Knowing you are housed in the same area office with this SVP, your boss asks you if
you can objectively investigate this
complaint. You talk it over with your boss and know he will support your efforts,
and you agree to do the investigation.
Almost as soon as you give your answer to your boss, you receive a phone call from
the area SVP’s wife, who somehow
already knows you will be interviewing her husband for a harassment complaint. She
is irate and states that the charges are
ridiculous. She becomes belligerent and begins to degrade the female managers.



Based on your knowledge of employment law, conflict management, and investigation
procedures, what would be the best
way to handle this situation? For example, what laws are involved? Where do you
start? Who do you notify? When do you
start? What do you tell the area SVP’s wife?
In this situation, you are the employee relations representative for the
organization. What is your role in the investigative
process? Describe the steps you take to investigate this employee complaint.
In your response to the scenario you have chosen, follow the guidelines below:
Be sure to include academic sources to support your positions/conclusions. You are
required to use at least two outside sources beyond the required reading for this
unit.Be sure that your analysis is highly relevant, thorough, and remains on
topic.Accuracy should be strong, with close attention to detail in all parts of the
assignment.Writing should be clear and concise with solid sentence structure and
should be free of grammar, punctuation, andspelling errors.Your paper should be at
least three pages in length.All sources used must be referenced; paraphrased and
quoted material must have accompanying citations in APA format.Information about
accessing the grading rubric for this assignment is provided below.