ASHWORTH C15 ONLINE EXAM 8

Question 1 of 20

5.0/ 5.0 Points

An effective conversion process __________ .

A. converts the inputs into the final product

B. lowers the cost of creating the product

C. creates a better product for the same cost

D. all of the above

Question 2 of 20

5.0/ 5.0 Points

Which tool for monitoring the conversion process is a visual sequence of the process steps?

A. Gantt chart

B. PDCA cycle

C. Deming wheel

D. PERT chart

Question 3 of 20

5.0/ 5.0 Points

The value of JIT inventory systems is __________ .

A. saving on warehouse space and labor

B. ensuring financial resources are not tied up in inputs waiting to be used

C. identifying defects in input rather quickly

D. all of the above

Question 4 of 20

5.0/ 5.0 Points

The employee and equipment stay in one workstation as the product moves through the system in a __________ layout.

A. product

B. process

C. fixed-position

D. facilities

Question 5 of 20

5.0/ 5.0 Points

__________ ultimately decide what constitutes quality through __________ .

A. Customers; purchasing decisions

B. Managers; operations decisions

C. Employees; quality circles

D. Managers; company and employee goals

Question 6 of 20

5.0/ 5.0 Points

When the operations manager determines a minimum level of inventory then reorders inputs when this level is reached, she is using __________ .

A. fixed-interval reordering

B. a conversion process

C. MRP

D. fixed-point reordering

Question 7 of 20

5.0/ 5.0 Points

The Widget Company may base its decision of where to locate its facilities on __________ .

A. the availability of labor

B. the cost of energy

C. how close to customers they need to be

D. all of the above

Question 8 of 20

5.0/ 5.0 Points

A particularly complex project's conversion activities might best be monitored with a __________ .

A. PDCA cycle

B. PERT network

C. Gantt chart

D. load chart

Question 9 of 20

5.0/ 5.0 Points

The source of standards for defining quality today is the __________ .

A. customer

B. operations department

C. strategic planning team

D. internal standards set

Question 10 of 20

5.0/ 5.0 Points

__________ systems are used to keep inventory levels more or less constant.

A. Conversion

B. Reordering

C. Inventory

D. Statistical process

Question 11 of 20

5.0/ 5.0 Points

The basis of __________ is the understanding that all employees and organizational units should be working harmoniously to satisfy the customer.

A. quality circles

B. TQM

C. MRP

D. ORR

Question 12 of 20

5.0/ 5.0 Points

The goal of a JIT system is __________ .

A. creating the firm's product in the least amount of time

B. improving the firm's profitability

C. creating an appropriate strategic plan

D. developing best practices for quality improvement

Question 13 of 20

5.0/ 5.0 Points

Which of the following is not an appropriate tool for determining an efficient sequence and monitoring for activities in the conversion process?

A. PERT network

B. Gantt chart

C. Deming wheel

D. Load chart

Question 14 of 20

5.0/ 5.0 Points

Strategic planning can help the firm determine __________ .

A. the need for the product

B. the market the firm wishes to target

C. if the firm wants to make or buy their product

D. all of the above

Question 15 of 20

5.0/ 5.0 Points

The foundation of operations management is __________ .

A. acquiring inputs

B. delivering the output

C. planning

D. determining the customer

Question 16 of 20

5.0/ 5.0 Points

Which of the following is not a method of managing quality?

A. process reengineering

B. kaizen

C. just-in-time

D. MRP

Question 17 of 20

5.0/ 5.0 Points

The assembly line at the BMW factory in Regensburg, Germany, that can accommodate several different models of the car simultaneously is an example of __________ .

A. a fixed-position layout

B. flexible manufacturing

C. statistical process control

D. MRP

Question 18 of 20

5.0/ 5.0 Points

Which tool for monitoring the conversion process would list the people involved in each step and the time frame for their involvement?

A. PDCA cycle

B. PERT chart

C. Deming wheel

D. Load chart

Question 19 of 20

5.0/ 5.0 Points

When self-managed teams are used in flexible manufacturing __________ .

A. team members learn all the tasks in the production process

B. team members schedule work and hire new staff

C. productivity and efficiency typically increase

D. all of the above

Question 20 of 20

5.0/ 5.0 Points

Common causes of ongoing variances that operations management should correct include which of the following?

A. scheduling errors

B. inaccurate documentation

C. weak designs

D. all of the above