Ashworth C05 exam 3

Question

Ashworth C05 exam 3

Question # 00094085 Posted By: echo7 Updated on: 08/18/2015 03:50 PM Due on: 09/17/2015

Subject Business Topic General Business Tutorials:

Question

Part 1 of 1 - 60.0/ 100.0 Points

Question 1 of 20

0.0/ 5.0 Points

Brief messages, such as emails or short presentations at meetings, __________.

A. require elaborate outlines
B. require the use of a tree chart in order to be outlined properly
C. do not benefit from the outlining process
D. might only need a few bullet points or questions as their outlines

Question 2 of 20

5.0/ 5.0 Points

The final step of the ACE process, evaluating, includes __________.

A. drafting your message
B. analyzing your audience
C. selecting the best medium
D. considering feedback

Question 3 of 20

0.0/ 5.0 Points

Which of the following key decisions is involved in composing?

A. What must be the purpose of the message?
B. Which mode of communication must be used?
C. How can the content be revised effectively?
D. How can the format be designed for the best effect?

Question 4 of 20

0.0/ 5.0 Points

In most situations, the main idea of your message __________.

A. is best placed near the end of your communication
B. should never be stated at the beginning of your message
C. should be stated before the supporting details in most communications
D. should always be included near the end of your message so as not to be overshadowed by the supporting details

Question 5 of 20

5.0/ 5.0 Points

In which of the following cases is the direct organization method most appropriate?

A. asking your boss for an extension on an assignment
B. recommending a controversial change in departmental procedure to your boss
C. requesting a day off during your company's busy season
D. sending a status report indicating that you are on schedule for an assignment

Question 6 of 20

5.0/ 5.0 Points

Which would be the best way to persuade your boss to implement a flex-time schedule in your office?

A. provide research that shows that this arrangement is workable and often results in increased productivity
B. give the boss the names of the employees who would be interested in working a flex-time schedule
C. tell the boss how happy it would make you to have the flexibility to accommodate your personal interests
D. inform the boss about the many leisure activities that employees would be able to engage in if the flex-time schedule were implemented

Question 7 of 20

5.0/ 5.0 Points

If the purpose of your message is to inform parents about the new dismissal procedure designed to alleviate problems with the current process at your school, which of the following best represents the desired outcome of your message?

A. that parents will analyze the situation themselves
B. that parents will be willing to help
C. that parents will want to improve their children's experiences
D. that parents will follow the new process you are implementing

Question 8 of 20

5.0/ 5.0 Points

A letter would be appropriate for which of the following situations?

A. sending a list of the year’s public holidays to all employees
B. alerting employees that a flex-time schedule is going into effect
C. communicating news to a client
D. sending the project schedule to a team

Question 9 of 20

5.0/ 5.0 Points

Which of the following is done in the first step of ACE?

A. analyzing the purpose
B. organizing content
C. revising the content
D. formatting conventions

Question 10 of 20

0.0/ 5.0 Points

Which of the following is a consistent design principle that applies to all medium options?

A. start with a purpose-driven introduction
B. break the message into big chunks
C. avoid the use of words that signal shifts in content
D. do not use parallel bullet lists

Question 11 of 20

5.0/ 5.0 Points

If the purpose of your message is to ask local businesses to sponsor your event, your desired outcome would most likely be __________.

A. to inform them about your event
B. to promote understanding about your event's goal
C. to propose ways in which they could help
D. for the businesses to provide finances for your event

Question 12 of 20

0.0/ 5.0 Points

Starting in September, your company plans to increase the monthly fees it charges to its clients. You are drafting a letter to mail to your clients to inform them of this increase, and hopefully to persuade them to keep their business with you. In analyzing your audience you determine that __________.

A. the clients need to be made aware of the fees they currently pay
B. the clients need to know how your company will use the revenue from the fees
C. the clients don't need any information until September since that is when the increase will go into effect
D. the clients need to be told what the new fee structure is

Question 13 of 20

0.0/ 5.0 Points

Which of the following is recommended as part of the revision process?

A. change your message into passive voice
B. eliminate abstract wording
C. replace simple words with more impressive vocabulary
D. add slang to your message to make it more lively

Question 14 of 20

5.0/ 5.0 Points

The first draft of a message focuses on __________.

A. analyzing your audience
B. getting your thoughts on paper
C. evaluating your word choices
D. perfecting your grammar

Question 15 of 20

5.0/ 5.0 Points

Reviewing your message and considering feedback __________.

A. generally leads to less successful proposals
B. may lead you to reconsider the decisions concerning content, audience, and medium
C. is part of composing, the second step of the ACE process
D. will be time-consuming and unnecessary

Question 16 of 20

5.0/ 5.0 Points

You have completed a research project and have come up with some interesting and persuasive content. Although your ideas are spot-on, the format of your final report is difficult to read and a little confusing. This __________.

A. is problematic, as it will undermine your credibility
B. communicates to your audience that you are professional
C. is irrelevant, as the strength of your content will still shine through
D. won't affect the reception of your report, as formatting is only a very minor issue

Question 17 of 20

0.0/ 5.0 Points

You want to ask your supervisor about working flexible hours. You think that her first concern will be whether you will still be able to accomplish all your necessary tasks, but you have found some research showing that flex-time employees are generally more productive than standard schedule workers. You think an email would probably be the best way to open the discussion so that she can have time to go through the information and consider your proposal. You are currently engaged in which step of the ACE process?

A. adapting
B. analyzing
C. considering
D. composing

Question 18 of 20

5.0/ 5.0 Points

Which of the following statements about revising a written communication is true?

A. The first draft will never include incomplete thoughts.
B. The first draft rarely contains awkward sentences.
C. Written communication provides the opportunity to revise your message as you are communicating it based on immediate feedback.
D. By the time you get to the end of your first draft you may have discovered new ideas about what to say.

Question 19 of 20

0.0/ 5.0 Points

Simple, well-planned messages __________.

A. don't require a first draft
B. should have exactly one draft
C. benefit from at least two drafts
D. require at least five drafts

Question 20 of 20

5.0/ 5.0 Points

When selecting a medium for a message, email __________.

A. is not efficient for disseminating information to many people
B. ensures immediate feedback
C. may not be appropriate for sending sensitive content
D. cannot create a permanent record

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score 3 · Accepted Answer · 08/18/2015 03:50 PM

Solution: Ashworth C05 exam 3

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Ashworth C05 exam 3

Part 1 of 1 -60.0/ 100.0 Points

Question 1 of 20

Question 2 of 20

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Solution: Ashworth C05 exam 3

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Part 1 of 1 - 60.0/ 100.0 Points