DOC650 Technology and Business Process Improvement
Module 3 Case
LEARNING ORGANIZATIONAL PROCESSES
This Case Assignment focuses on phenomena within an organization that enable or hinder learning about business process. The discussion is one from a scholarly perspective, not from any given organization.
Paste these instructions on the cover page of your case paper, using a small font.
After reviewing the required reading for this module (and if you have time the optional reading), write a 5-page paper addressing the following questions/topics:
What are professional development activities and organizational development activities according to Blau et al, (2008); what are the differences between the two?
Explain/describe and contrast organizational learning mechanisms according to Clifford and Thope (2007), as well as Bleu et al (2008).
What are individual-level factors that deter from learning about processes according to Ng et al., 2006 and Orpen, 1997? Find 1 or 2 external sources if you can, and compare them to those identified by these authors.
Explain organizational environment issues that deter learning about processes. Compare and contrast the works of Alderfer & Smith, 1982 and Ashforth & Mael, 1989, as well as 1 or 2 external sources.
Summarize your findings on why individuals learn about processes in organizations or are hindered from learning within organizations.