DOC650 Technology and Business Process Improvement
Module 1 Case
ORGANIZATIONS, BUSINESS PROCESSES, AND IT SYSTEMS RELATIONSHIPS.
This Case Assignment focuses on understanding what an organization is and what business processes are to describe the relationship between organizational structures and business processes. Note that the discussion throughout this case is generic and from a scholarly perspective, not from the perspective of any given organization.
Paste these instructions on the cover page of your case paper, using a small font.
After reviewing the required reading for this module (and if you have time, the optional reading), write a 5-page paper addressing the following five questions:
What is an organization?
What is a business process?
What generic types of structures can organizations operate under?
Why do organizations execute business processes?
Why do organizations use technology to accomplish business processes?
Important: Note that depending on the author, a process may be referred to as an activity or a task. For the purpose of this module, assume they are synonymous unless the definition used by a specific author has the word activity or task inside.
You should consider approaching the question as follows:
Identify definitions of an organization by various other scholars or practitioners, and discuss the similarities and differences in the definitions. You must use the background reading and/or search for scholarly articles using the school's academic search tool. Do not use the dictionary.
Identify definitions of business processes (which may be referred to as tasks or activities by some) and the types of business processes discussed by past researchers. You must use the background reading and/or search for scholarly articles using the school academic search tool. Explain the similarities and differences in the definition.
Explain the relationship between an organization, various parts of an organization, and business processes.
Explain why and how technology is used within organizations to accomplish business processes.