Customer service at Pret A Manger

Question # 00736512 Posted By: dr.tony Updated on: 09/06/2019 10:43 AM Due on: 09/06/2019
Subject Education Topic Conflict Resolution Tutorials:
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Read "Customer service at Pret A Manger" Operations in Practice case on page 18  and answer the following questions:

1. What are the advantages and disadvantages of Pret A Manger organizing itself so that the individual shops make the sandwiches that they sell?

2. How can effective operations management at Pret A Manger contribute significantly to its success? And what would the consequences of poor operations management be in this kind of organization?

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  1. Tutorial # 00736362 Posted By: dr.tony Posted on: 09/06/2019 10:44 AM
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