Introduction to Management Spring, Course Code 44453 Assignment: Test 3, Chapters 8 – 11
Assignment: Test 3, Chapters 8 – 11
A company uses its computerized human resources information system to analyze its past experience with turnover, terminations, retirements, promotions, and transfers. The company is estimating its external labor supply.
Some managers in the United States have responded to the labor shortage by decreasing training budgets.
Outplacement refers to laying off large numbers of managerial and other employees.
The Civil Rights Act requires covered employers to give affected employees 60 days’ written notice of plant closings or mass layoffs.
In the context of human resources management, the planning stage involves:
training of hired individuals.
determining the pay scales of employees.
ensuring the availability of the right number and types of people.
evaluating the results of implemented programs.
recruitment of qualified individuals.
Which of the following is a step taken by companies when there is a labor surplus?
Promoting current employees to new positions
Hiring better employees
Outsourcing work to contractors
Using attrition if they have planned far enough in advance
Using their compensation policy to attract talent
In a performance test, the test taker
only solves mathematical problems.
is measured for general aptitude.
is evaluated for drug use.
performs a sample of the job.
takes a paper-and-pencil honesty test.
Which of the following acts prohibits discrimination in employment based on race, sex, color, national origin, and religion?
Civil Rights Act of 1964
Americans with Disabilities Act (1990)
Immigration Act of 1924
Family and Medical Leave Act (1993)
Fair Labor Standards Act of 1938
Training designed to introduce new employees to their jobs and the company, and to familiarize them with policies, procedures, culture, and the like is known as:
In the context of employee benefits, _____ provides financial support to employees laid off for reasons they cannot control.
A(n) _____ strike refers to a situation wherein workers go on strike to compel employers to agree to their terms.
The most popular selection tools are applications and résumés.
Which of the following is an advantage of a structured interview?
It provides a sense of the applicant’s personality.
It helps establish rapport.
It helps prospective employers make a first cut through candidates.
It is more likely to be free of bias and stereotypes.
It helps measure a range of intellectual abilities.
The traditional American image of diversity has been one of assimilation.
Even when managers do not themselves engage in harassment, if they fail to prevent it or to take appropriate action after receiving legitimate complaints about it, they can still be held liable, along with their companies, if a lawsuit is filed.
Pluralistic organizations have a diverse employee population and take steps to involve persons from different gender, racial, or cultural backgrounds.
Cultural shock is an example of an executive coping strategy for international assignments.
According to Geert Hofstede's model, the U.S. is characterized by large power distance, collectivist culture.
In moving from domestic to international management, managers need to develop a wide portfolio of behaviors and the capacity to adjust their behavior for a particular situation.
Allowing older employees to work fewer hours per week as a strategy to attract and retain these experienced people is known as:
A study by the Department of Labor's Glass Ceiling Institute showed that the stock performance of firms that were high performers on diversity-related goals were _____ that of other firms.
over twenty times lower than
actually lower than
approximately seven times higher than
over twice as high as
no higher than
When employees believe that their differences are not merely tolerated but valued, they are likely to:
become less productive.
become more rigid.
succumb to groupthink.
become more loyal.
practice free riding.
Raymond, as part of his recent promotion, attended a seminar that focused on listening skills and giving and receiving feedback effectively. As part of the training, Raymond actually practiced these skills with other managers and employees, many with diverse backgrounds. Raymond found the seminar to be very helpful in pointing out the different approaches preferred by people from different backgrounds. This type of instruction is common in diversity training and is referred to as:
Parent-company nationals who are sent to work in another country are typically referred to as:
A diverse workforce inhibits organizational flexibility because an organization's culture cannot tolerate different styles and approaches.
A multicultural organization is best defined as an organization:
with a homogeneous employee population.
in which diversity not only exists but is valued.
that is marked by a presence of prejudice and discrimination.
that is marked by very high levels of group conflicts.
that has no cultural integration.
Leaders serve people best by helping them develop their own initiative and good judgment, enabling them to grow, and helping them become better contributors.
Today, having a vision for the future and communicating that vision to others are not essential components of great leadership.
According to the trait approach to leadership, need for achievement predicts success for division heads in larger and more bureaucratic firms.
According to Kouzes and Posner, which of the following actions is taken by the best leaders?
They use various approaches to motivate people.
They follow conventional beliefs and practices as the law.
They only tell people what to do.
They refuse to share power with people.
They withhold important information from people.
The _____ model of leadership uses the basic situational approach of assessing the situation before determining the best leadership style.
According to_____, effectiveness depends on two factors: the personal style of the leader and the degree to which the situation gives the leader power, control, and influence over the situation.
the situational approach
Hersey and Blanchard’s theory
Fiedler’s contingency model
laissez-faire leadership style
the Vroom model
In _____, the key situational factor is the maturity of the followers.
Fiedler’s contingency model
the Vroom model
Tannenbaum and Schmidt’s theory
the path-goal theory
Hersey and Blanchard’s situational theory
In the context of Hersey and Blanchard’s situational theory, _____ refer(s) to an employee’s self-confidence and self-respect.
substitutes for leadership
A person who gets others to transcend their personal interests for the good of the group is referred to as a:
A leader who manages through activities, using his legitimate, reward and coercive powers to give commands and exchange rewards for services rendered is referred to as a:
Leaders who reconcile conflicting value systems or different cultures are known as:
In the context of Scenario B, Candice’s style of leadership is _____.
Ideal goals do not merely exhort employees in general terms to improve performance and start doing their best.
Stretch goals can shift people away from mediocrity.
Organizational behavior modification focuses on influencing behavior.
Negative reinforcement involves the threat of punishment by not delivering punishment when employees perform satisfactorily.
The need for affiliation is characterized by a strong orientation toward success and goal attainment.
Ralph, the manager at Yellow Artistry, recently promoted two employees as their performance had greatly improved. This action is an example of:
The practice of removing or withholding an undesirable consequence is referred to as:
A consequence a person receives for his or her performance is referred to as:
The most important needs for managers, according to McClelland, are the needs for:
existence, relatedness, and growth.
motivation and hygiene.
equity and fair treatment.
achievement, affiliation, and power.
self-actualization and ego.
Herzberg's theory describing hygiene and motivators as factors affecting people's work motivation and satisfaction is referred to as the:
hierarchy of needs theory.
Human resources management plays a vital strategic role as organizations attempt to compete through people.
Outplacement refers to:
an illegal activity under the WARN Act of 1989.
hiring from external applicants.
dismissing people from the company.
helping dismissed workers find employment elsewhere.
recruiting from external sources.