Introduction to Management Spring, Course Code 44453 Chapter 12 Quiz

Introduction to Management Spring, Course Code 44453 Chapter 12 Quiz

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Question # 00707497 Subject Business Topic General Business Tutorials: 1
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Spring, 2014, Course Code: 44453)

1.

1.00 point

A _____ is formed of people (usually a small number) with complementary skills who trust one another and are committed to a common purpose, common performance goals, and a common approach for which they hold themselves mutually accountable.

role

social facilitation effect

team

gatekeeper

group

2.

1.00 point

The role of a management team is to:

work on long-term projects with subunits.

establish the organization's strategic plan.

coordinate and provide direction to subunits.

manage the formation of all teams within an organization.

complete work not normally done by the standard structure.

3.

1.00 point

Which stage of project life cycle is reached when group members agree on their shared goals and develop principles and closer relationships?

Parading

Probing

Storming

Forming

Norming

4.

1.00 point

The three criteria that define an effective team are:

high diversity among members, reasonable goals, and intelligent members.

high diversity among members, challenging goals, and satisfaction among members.

productive output, satisfaction among members, and committed members.

high empowerment, satisfaction among members, and difficult goals.

challenging goals, high empowerment, and productive output.

5.

1.00 point

When individuals are more motivated to work hard when others are present, are concerned with what others think of them, and want to maintain a positive self-image, the phenomenon is known as:

cohesiveness.

collaboration.

accommodation.

parading.

social facilitation effect.

6.

1.00 point

What are people who boost morale, give support, provide humor, or soothe hurt feelings within a team known as?

Anchors

Task specialists

Social facilitators

Scouts

Team maintenance specialists

7.

1.00 point

_____ is the degree to which a team is attractive to its members, members are motivated to remain in the group, and members influence one another.

Unification

Cohesiveness

Team maintenance

Alliance

Coalition

8.

1.00 point

A team strategy that requires team members to interact frequently with outsiders; diagnose the needs of customers, clients, and higher-ups; and experiment with solutions before taking action is known as

informing

probing.

parading.

gatekeeping.

supporting.

.

1.00 point

Adam was disappointed when his team did not discuss his proposal before voting. He reacted by missing meetings but did not say anything further about the matter. This type of reaction to conflict is known as:

avoidance.

competition.

collaboration.

compromise.

accommodation.

10.

1.00 point

A(n) _____ refers to a third party who intervenes to help others manage their conflict.

task maintenance specialist

investigator

task specialist

social facilitator

mediator

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