Introduction to Management Spring, Course Code 44453 Chapter 11 Quiz

Introduction to Management Spring, Course Code 44453 Chapter 11 Quiz

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Question # 00707496 Subject Business Topic General Business Tutorials: 1
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1.

1.00 point

_______ refers to forces that energize, direct, and sustain a person's efforts.

Halo effect

Motivation

Bid rigging

Egocentrism

Glass ceiling

2.

1.00 point

According to the guidelines of goal-setting theory, which of the following goals is most likely to stimulate performance?

Upgrade the distribution channels.

Increase retail price.

Sell defective items overseas.

Employees should invest in the company in case of any investment deficit.

Increase profit levels by 20% over the previous year.

3.

1.00 point

Eduardo's work performance has greatly improved over the course of the past two months, so his boss decided to upgrade his status from that of a temporary employee to that of a permanent employee. This is an example of:

extinction.

negative reinforcement.

glass ceiling.

intrinsic reward.

punishment.

4.

1.00 point

On receiving feedback, one should ideally:

vent out negative emotions.

ignore it.

avoid emotions of hurt.

openly show if they are hurt.

act defensive.

5.

1.00 point

For motivation to be high:

instrumentalities must be high.

total valence of all outcomes must be low.

expectancy must be low.

goals should be unattainable.

goals should conflict with people’s personal values.

6.

1.00 point

In the context of Alderfer's ERG theory, existence needs:

are typically satisfied through the process of mutually sharing thoughts and feelings.

typically motivate people to creatively change their environment.

typically motivate people to productively change themselves.

typically involve relationships with other people.

typically refers to physiological desires.

7.

1.00 point

Motivation for employees can come from an interesting project, a completed sale, or the discovery of a perfect solution, all of which are examples of:

feedbacks.

hygiene factors.

personalized powers.

intrinsic rewards.

expectancies.

8.

1.00 point

_____ primarily highlights the distinction between intrinsic rewards and extrinsic rewards that affect people working on their jobs.

The ERG theory

The equity theory

Herzberg’s two-factor theory

Maslow’s hierarchy of needs theory

The expectancy theory

9.

1.00 point

Empowerment is best defined as:

the degree to which people desire for experiences that contribute to personal and psychological development.

the process of sharing power with employees that enhances their confidence in their ability to perform their job.

the act of administering an aversive consequence.

the degree to which people desire to have experiences that enable them to contribute toward the development of the society.

the act of withdrawing or failing to provide a reinforcing consequence

10.

1.00 point

Procedural justice is best defined as:

the degree to which people desire to have experiences that enable them to contribute toward the development of the society.

the practice of using a fair process in decision making and making sure others know that the process was as fair as possible.

the act of withdrawing or failing to provide a reinforcing consequence.

the degree to which people desire for experiences that contribute to personal and psychological development.

the act of administering an aversive consequence.

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