umuc ifsm305 full course (discussions+assignments+quizes) latest 2016 October

Offered Price: $ 180.00 Posted on: 10/26/2016 03:21 AM Due on: 11/25/2016
Question # 00413711 Subject Business Topic General Business Tutorials: 1
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Week 1 discussion

This class uses a different approach to discussions. Each student is assigned to one of four groups (Group A-D) and each group has 2 weeks during the 8 week class in which they are responsible for the initial response postings, and the other 6 weeks the groups respond to others' postings. The responses will be done by each member of the group; this is not a "group project," but just a way to divide the class. To determine which group you are in, go to My Tools > Groups.

Weekly Assignments for Groups

Group A: Each member posts main responses in Weeks 1 and 5; replies to other students' main responses in weeks 2, 3, 4, 6, 7 and 8.

Group B: Each member posts main responses in Weeks 2 and 6; replies to other students' main responses in weeks 1, 3, 4, 5, 7 and 8.

Group C: Each member posts main responses in Weeks 3 and 7; replies to other students' main responses in weeks 1, 2, 4, 5, 6 and 8.

Group D: Each member posts main responses in Weeks 4 and 8; replies to other students' main responses in weeks 1, 2, 3, 5, 6, and 7.

Electronic Health Records

All technology advancements, by their very nature, offer both benefits and problems. Electronic Health Records (EHR) is no exception.

The following article outlines a number of the good, bad and ugly issues with EHR.

http://www.beckershospitalreview.com/healthcare-information-technology/electronic-health-records-the-good-the-bad-and-the-ugly.html

Given all of the positive and negative aspects associated with the use of EHRs, how do we decide if the good aspects outweigh the bad? If we decide to move forward with using EHRs, how do we mitigate the negative aspects?

For this week, each member of Group A should create a main posting by Thursday midnight, and each member of Groups B, C, and D should respond to at least two class members by Sunday midnight. Since this is a "discussion," you should check back to see if I or anyone in the class have a question for you, or make a comment to which you wish to respond.

Please review the Grading Rubric located in the Discussions area to see how discussion participation will be graded, and note that, if you are doing the primary response, you need to reply back to classmates who post in your thread, and if you are in the groups replying, "more than 2" replies are needed to receive full points (a grade of "A").

Week 2 discussion

Group B: Drawing from your own experience, select a process (a set of specified steps to accomplish a task) used at your place of work or in your interaction with a health care organization that you would like to see improved. Explain why you picked that process. Explain how you would go about improving it. Who should be involved with you? What are some of the questions you should ask about the current process? How will you know if the process was actually improved?

First, we need to be sure you can identify a process; many students have difficulty with that, so refer to your textbook and other readings. I am also interested in the method to be used to improve the process, not a solution. (For example, I am not looking for something like: "The clinic where I work is new and has few patients so far. We should use social media to advertise more." The discussion here is about identifying a process and how the clinic would go about deciding how to improve that process, who should be involved, what should be considered, and what steps should be taken.) You should employ the techniques discussed in class or those that you find in your research. Keep in mind that outside resources strengthen your responses.

Remember, members of Group B should create a posting in response to the questions above by midnight Thursday. These postings need to thoroughly respond to the questions. Then members of Groups A, C and D will respond to at least two students’ postings with comments, questions and further discussion. (Remember "more than 2" substantive postings are required for an "A.") If questions are posed, they should be responded to by the original poster. Let’s have a great discussion and some interesting examples to take a look at for improving processes!

Your first assignment, Stage 1, requires you to analyze a process and suggest ways it can be improved. This discussion is to help prepare you to successfully complete that assignment.

Week 3 discussion

Group C: There are many tools that take vast arrays of data and create information in a form that helps us better understand what the data tells us. One group of tools are called data visualization tools. Read the article below and select one of the methods of data display. Explain how that particular display helps us understand the data better. If you can, it would be helpful to copy and paste the data display into your posting, or provide a link to it. (Be sure to cite your source correctly.)

http://www.healthdata.org/results/data-visualizations

Group C's main responses are due by Thursday. Groups A, B and D's replies to classmates’ postings are due by Sunday night. (Remember "more than 2" substantive reply postings are required for an "A.")

Week 4 discussion

It seems like we cannot go a week without hearing of a major incident of hacking. Some recent large issues included incidents effecting Target, Google, Facebook, Playstation, and University of Maryland among others. All of these organizations believed that they were safe until they found out that they were not. In fact, most of them did not know that they were hacked until the Government picked up messages containing the hacked information being transmitted outside of the country. The following video discusses one such attack which included a significant healthcare player (Merck).

https://www.youtube.com/watch?v=1J-vZ82aP44

The healthcare industry, as the rest of our society, trusts the information that is contained in our system. The following video presents the story of a person whose identity was stolen, a hospital that believed that they had treated her, and the repercussions that she experienced due to this error.

https://www.youtube.com/watch?v=Y3aPB5Afdks

This last issue addresses medical devices. Many medical devices are computers which are controlled remotely. There have been instances of these devices being hacked, adversely affecting the patient. The following video discusses the issue.

https://www.youtube.com/watch?v=nHCukar5NXM

This problem is so serious that, when Dick Cheney was Vice President and received a pacemaker, the Secret Service determined that his pacemaker would not have the ability to be remotely managed. The following video discusses the specific issue with the Vice President.

https://www.youtube.com/watch?v=UMG6wG0zZq4

At this point, we have to expect that there is a possibility of these types of attacks whether it is stealing personal information, stealing a person’s identity, or remotely hacking into a medical device.

Group D: What can we do to protect ourselves and our patients?

Remember, members of Group D should create a posting in response to the questions above by midnight Thursday. These postings need to thoroughly respond to the question. Then members of Groups A, B and C will respond to at least two students’ postings with comments, questions and further discussion. (Remember "more than 2" substantive postings are required for an "A.") If questions are posed, they should be responded to by the original poster.

Week 5 discussion

Review this week's reading on "System Quality Attributes" at

https://msdn.microsoft.com/en-us/library/ee658094.aspx

Group A: Select one of the quality attributes listed and explain what it means, why it is important in an EHR system implementation, and what the UMUC Family Clinic will need to do to ensure that attribute for their system.

Group A's initial responses are due by Thursday, and replies from Groups B, C and D to at least two classmates are due by Sunday. (Remember "more than 2" substantive response postings are required for an "A.")

Week 6 discussion

As identified in the UMUC Family Clinic Case Study, there are several clinical and administrative processes that could us improvement, including: scheduling patients, checking patients in, ordering laboratory tests, submitting prescriptions to pharmacies, ordering office supplies, billing insurance companies, etc. Separate IT solutions could be implemented for each of the processes. However, you know that if you could combine these into an enterprise system, you would be able to significantly improve the operations of UMUC Family Clinic.

Group B: You begin your analysis by answering the following questions:

What opportunities would be missed if each area (scheduling, check-in, supply ordering, billing, etc.) maintained its own "stove piped" data? (Provide some examples.)

What benefits will the UMUC Family Clinic realize if you implement an enterprise-wide system? Identify how Dr. Martin as the overall owner and manager will benefit from having additional information available.

What types of decisions that he makes would be improved if he had all this information in one place?

Group B initial responses are due by Thursday, and replies from Groups A, C and D to at least two classmates are due by Sunday. (Remember "more than 2" substantive response postings are required for an "A.")

Week 7 discussion

First, review the 'triple constraints' of IT Project Management as covered in this week's reading "What is Project Management?"

Group C: Please address the following 3 questions:

What do you think is the most important of the triple constraints of project management for the UMUC Family Clinic as it implements an EHR system?

Explain briefly why you selected that constraint.

Discuss how you would ensure that this aspect was well addressed to maximize the chance for a successful implementation at the UMUC Family Clinic.

Group C's main responses are due by Thursday. Groups A, B and D's replies to classmates' postings are due by Sunday night. (Remember "more than 2" substantive reply postings are required for an "A.")

Week 8 discussion

DQ1

With everything that we have covered so far in class, and what we read and see in the world around us, it is obvious that major changes are happening all around us. And, changes seem to be occurring at an ever increasing rate. The following video is Microsoft’s idea of some of the changes that we can expect to our lives due to changes in technology.

https://www.youtube.com/watch?v=NNypFfPYWWs

As part of these changes, there will be changes in how healthcare is delivered to the society. Some of these technologies are beginning to become available, although they are not in common use. These advancements are likely to result in cheaper, easier access to healthcare; continuous monitoring; and different paradigms in the healthcare industry. The following video presents Microsoft’s idea of some of the changes that we can expect in the healthcare industry.

https://www.youtube.com/watch?v=-SKJIcHOAyU

This brings us to an interesting issue. Most, if not all of us, are taking this curriculum in order to advance in our career in the healthcare field. With the anticipated changes to the delivery of healthcare, there will be new jobs that currently do not exist, as well as changes to duties of existing jobs and some jobs eliminated.

As far as new jobs, the following video reviews jobs in Healthcare Information Technology.

https://www.youtube.com/watch?v=UJD9dZ6Ep9g

Group D: How do you believe that your current or future job within the healthcare industry will change…and how will you respond to that change? (If you are not in the healthcare industry, pick a position and answer the question from that perspective.)

Group D's initial responses are due by Thursday and Groups A, B and C's replies to at least two classmates are due by Sunday. (Remember "more than 2" substantive reply postings are required for an "A.")

DQ2

I would like for each of you to think back over the class and share with us one new and / or important concept that you learned during this class AND, if applicable, how you may be able to apply this concept. Also, if there are any recommendations to improve the next offering of the course please let me know either in this forum or via email. You can also add any areas of improvement and / or things you liked about the course (so I know what to keep) in the end of course survey - which I hope everyone will complete. Your survey responses help me improve the next offering of the course. Thank you for a great semester.

Your response counts as part of this week's participation grade, and you are NOT required (but are invited) to respond to your classmate's postings. You can receive full-credit for a good initial post!

I look forward to reading your comments!

Quiz 1

Question 1 1 / 1 point

Which of the following is defined as the ability of customers to drive down the price of goods and services?

A)

supplier power

B)

buyer power or the bargaining power of customers

C)

rivalry among competitors

D)

threat of price reduction

Question 2 1 / 1 point

Which of the following is a system that combines patient appointment, scheduling, registration, billing and payroll functions?

a)

Clinical Decision Support System

b)

Financial and Resource Management System

c)

Care Delivery and Clinical Documentation System.

d)

Practice Management System

Question 3 1 / 1 point

Are there any direct variables that have no effect on a business' competitive position?

A)

yes

B)

No

Question 4 1 / 1 point

Which of the following are components of an information system? (select all that apply)

A)

data

B)

hardware

C)

people

D)

process

E)

software

Question 5 1 / 1 point

According to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company’s standing in an industry, except for which one?

A)

Threat of entry of new competitors

B)

Political and/or economic factors

C)

Bargaining power of suppliers

D)

Threat of substitute products/services

Question 6 1 / 1 point

Which of the following systems gathers data from multiple sources and assists in providing structure to the data?

a)

Transaction Processing System (TPS)

b)

Management Information System (MIS)

c)

Decision Support System (DSS)

d)

Department Management System (DMS)

Question 7 1 / 1 point

True or false: Early research could not draw

any connections between IT and profitability, but later research has shown that the impact can be positive.

True

False

Question 8 1 / 1 point

Admission-Discharge-Transfer (ADT) systems are an example of which type of information system?

Decision support system

Management information system.

Transaction processing system.

Electronic document management system.

Question 9 1 / 1 point

Web 2.0 is exemplified by which of the following? (select all that apply)

A)

blogging

B)

online purchasing

C)

social networking

D)

interactive comments

Question 10 1 / 1 point

Which of the following is defined as a series of activities undertaken by the company to produce a product or service?

business processes

value chain

strategic direction

competitive advantage

Question 11 1 / 1 point

True or False: Health informaticians almost always work in research.

True

False

Question 12 1 / 1 point

Which of the following statements are true of Decision Support Systems (DSS)? (select all that apply)

A)

A decision support system (DSS) is an information system built to help an organization make a specific decision or set of decisions.

B)

DSSs are used only at the executive level and are used to make all strategic decisions.

C)

DSSs are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision.

D)

DSSs can exist at different levels of decision-making with the organization, from the CEO to the first-level managers.

Question 13 1 / 1 point

Which of the following groups of variables are all direct variables?

A)

customers, suppliers, government regulations, technology

B)

suppliers, time, politics, owners.

C)

supplier, customers, employees, location

D)

employees, location, technology, organizational components

Question 14 1 / 1 point

Health informaticians work in laboratory, research and public health settings, but are not involved in the clinical environment.

True

False

Question 15 1 / 1 point

True or False: Highly qualified vendors, consultants, and IT departments are the most important elements for the successful implementation of enterprise

technologies.

True

False

Question 16 1 / 1 point

Which of the following is true about health informatics? (select all that apply)

a)

It includes management and use of data and information in health care

b)

Standards are required

c)

It is the science of information applied to health care

d)

It involves information technology

Question 17 1 / 1 point

Which of the following is exemplified by customers finding a different way to get the product or service?

A)

customer disloyalty

B)

threat of substitute product or services

C)

rivalry among competitors

D)

barriers to entry

Question 18 1 / 1 point

A strategic information system is one that attempts to do one or more of the following: (select all that apply)

A)

help an organization focus on a specific market segment

B)

deliver a product or a service at a lower cost

C)

enable innovation

D)

deliver a product or service that is differentiated

Question 19 1 / 1 point

True or False: The data show that IT has reduced the differences among companies.

True

False

Question 20 1 / 1 point

Which of the following is an electronic record of health-related information on an individual that is shared across more than one health care organization?

a)

Electronic Health Record

b)

Electronic Medical Record

c)

Health Information Exchange

d)

Personal Health Record

Quiz 2

Question 1 1 / 1 point

True or False: An IT plan should be developed before a strategic business plan so that management will know what they can plan based on available systems.

True

False

Question 2 1 / 1 point

Which of the following flow chart symbols is used to represent a step or action which is taken in the process?

A)

rectangle

B)

diamond

C)

circle

Question 3 1 / 1 point

Which of the following explains how the steps are to be performed?

a)

Process mapping

b)

Workflow analysis

c)

Procedure

d)

Process redesign

Question 4 0.75 / 1 point

Which of the following are principles of safe design? (select all that apply)

Correct Answer

a)

Standardize work processes

Correct Answer

b)

Create independent checks

Correct Answer

c)

Learn when things go wrong

In

d)

Create work-arounds for inefficient processes

Question 5 1 / 1 point

Which of the following best defines a process?

A)

a series of events to get something done

B)

steps a worker follows to complete a task

C)

a series of tasks that are completed in order to accomplish a goal

D)

a strategic objective

Question 6 1 / 1 point

Which of the following are true about an Enterprise Resource Planning (ERP) System? (select all that apply)

A)

it has a centralized database

B)

it can be used to run an entire company

C)

it is a software application

D)

it has best practices built in

Question 7 1 / 1 point

Which of the following are true about a Process Map? (select all that apply)

a)

It is a visual representation that shows where the process begins and ends.

b)

It has visual representations of areas that need to be made more efficient.

c)

It shows the steps in the process.

d)

It shows the sequence of the steps in the process.

Question 8 1 / 1 point

True or False: IT managers should implement new technology as soon as it hits the market, always striving to obtain the least expensive products available.

True

False

Question 9 1 / 1 point

Which of the following is true of Health Level 7 (HL7) Messaging Standard? (select all that apply)

a)

It is a messaging standard.

b)

It is a content exchange standard.

c)

It allows data to move in a standard format.

d)

It supports clinical practice.

Question 10 1 / 1 point

Which of the following is defined as an intentional effort to plan, document, implement, and distribute an organization’s business processes with the support of information technology?

A)

business process engineering

B)

business process management

C)

business process reengineering

D)

business process improvement

Question 11 1 / 1 point

Good IT management, which is necessary for a great IT plan, should do which of the following?

A)

tell management what their business objectives should be

B)

advise management if technology being considered to solve a problem is not yet proven

C)

advise management that available technology is too expensive

D)

let management determine the desired technical solution

Question 12 1 / 1 point

Which of the following flow chart symbols is used to represent a decision point in the process?

A)

rectangle

B)

diamond

C)

circle

Question 13 1 / 1 point

Which of the following is defined as "Providers show they're using certified EHR technology in ways that can be measured significantly in quality and in quantity"?

a)

Meaningful Use

b)

Patient-Centered Medical Home

c)

Accountable Care Organization

d)

All of the above

Question 14 1 / 1 point

How often should the IT plan should be changed?

A)

every five years

B)

monthly

C)

typically, every three to five years—or sooner, if business conditions warrant it

D)

never—an IT plan, once in place, does not change

Question 15 1 / 1 point

Which of the following flow chart symbols is used to represent a point at which the flowchart connects with another process?

A)

rectangle

B)

diamond

C)

circle

Question 16 1 / 1 point

True or false: Most IT dollars are spent on the IT infrastructure.

True

False

Question 17 1 / 1 point

Which of the following are components of the business process? (select all that apply)

A)

input

B)

output

C)

customers

D)

suppliers

E)

process

Question 18 1 / 1 point

True or false: In business process reengineering, it is best to select the IT system to be used prior to reengineering the processes to ensure the process fits the system.

True

False

Question 19 1 / 1 point

Which of the following are goals of Meaningful Use? (select all that apply)

a)

Engage patients and their families

b)

Improve care coordination

c)

Improve population and public health

d)

Ensure privacy and security protections

Question 20 1 / 1 point

Which of the following is defined as fully

understanding the goals of a process and then dramatically redesigning it from the ground up to achieve dramatic improvements in productivity and quality?

A)

business process re-design

B)

business process management

C)

business process reengineering

D)

business process improvement

Quiz 3

Your quiz has been submitted successfully.

Question 1 1 / 1 point

Which level of management is concerned with updating inventory, scheduling production, and coordinating shipping?

A)

Strategic managers

B)

Middle managers

C)

Operational managers

D)

None of the above

Question 2 1 / 1 point

According to the Institute of Medicine, which of the following are core EHR functions? (select all that apply)

a)

Provides longitudinal health data on individuals

b)

Provides immediate, yet secure, electronic access

c)

Provides knowledge to enhance quality, safety, and efficiency of care

d)

Supports efficient processes of care

Question 3 1 / 1 point

True or false: A relational database is one in which every data item is related to every other data item.

True

False

Question 4 1 / 1 point

True or False: The use of free text data entry increases the quality of the data in health information systems.

True

False

Question 5 1 / 1 point

True or false: For simple uses, a spreadsheet can substitute for a database quite well.

True

False

Question 6 1 / 1 point

Which of the following characteristics of data quality means that the data is within the accepted range or of the appropriate type?

a)

validity

b)

accuracy

c)

completeness

d)

uniqueness

Question 7 1 / 1 point

True or False: According to the HL7 functional model of direct care, examples of the clinical decision support function are "Support for standard care plans, guidelines, protocols; Support for medication and immunization administration; and, Orders, referrals, results and care management."

True

False

Question 8 1 / 1 point

The data quality characteristic that has to do with whether the data is correct is___accuracy___

Question 9 1 / 1 point

Which of the following is the process of formalizing the capture, indexing, and storing of the company’s knowledge in order to benefit from the experiences and insights that the company has captured during its existence?

Knowledge warehousing.

Corporate knowledge history.

Knowledge management.

None of the above.

Question 10 1 / 1 point

Which of the following is a record system designed for use in an acute care setting such as a hospital?

a)

Electronic Medical Record (EMR)

b)

Patient Health Record (PHR)

c)

Computerized Patient Record (CPR)

d)

Electronic Health Record (EHR)

Question 11 1 / 1 point

Which of the following characteristics of data quality means that the information is up to date?

a)

validity

b)

accuracy

c)

completeness

d)

currency

Question 12 1 / 1 point

Which of the following is the process of analyzing data to find previously unknown trends, patterns, and associations in order to make decisions?

Data processing.

Data mining.

Data warehousing.

Data marketing.

Question 13 1 / 1 point

Which of the following is used to integrate health care data from a participating collection of systems from one health care organization

a)

Electronic health record

b)

Personal health record

c)

Electronic medical record

d)

Public health record

Question 14 1 / 1 point

Which of the following are true of a data warehouse? (select all that apply)

A)

The data is time-stamped for comparison over time.

B)

The data is standardized.

C)

The data is operational and is used for day-to-day transactions.

D)

It is a database.

Question 15 1 / 1 point

Which of the following is defined as the electronic movement of health-related information among organizations according to nationally recognized standards?

a)

Health Level Seven International (HL7)

b)

Health Information Exchange (HIE)

c)

Nationwide Health Information Network (NHIN)

d)

Electronic Medical Records Interoperable Network (EMRIN)

Question 16 1 / 1 point

Which level of management is concerned with profitability and market share?

A)

Middle managers.

B)

Strategic managers.

C)

Operational managers.

D)

All of the above.

Question 17 1 / 1 point

Which of the following is used to transform data into information in order to generate knowledge

that can be used for decision making?

Knowledge system

Decision-making system

Database

File

Question 18 1 / 1 point

Which of the following characteristics of data quality means that all the information is there?

a)

validity

b)

accuracy

c)

completeness

d)

uniqueness

Question 19 1 / 1 point

Which of the following is consulted by authorized clinicians and staff across more than one health care organization?

a)

Electronic health record

b)

Personal health record

c)

Electronic medical record

d)

Public health record

Question 20 1 / 1 point

Which of the following are core Electronic Health Record System functions, according to the US federal government? (select all that apply)

a)

Orders for therapies

b)

Orders for tests

c)

Health insurance authorization

d)

Physician notes

Quiz 4

Question 1 1 / 1 point

Which of the following is an active knowledge system that uses two or more items of patient data to generate case-specific advice?

a)

medical knowledge data base

b)

electronic health record system

c)

patient data research system

d)

clinical decision support system

Question 2 1 / 1 point

Which of the following is used to ensure that the person accessing a system is, indeed, who they present themselves to be?

A)

Authentication

B)

User identification

C)

Encryption

D)

Authorization

Question 3 1 / 1 point

True or false: Procedure refreshers, training and reminders are a part of a clinical decision support system.

True

False

Question 4 1 / 1 point

Which of the following is one of the most common ways thieves steal corporate information?

A)

stealing employee laptops while employees are traveling

B)

breaking into the data center building

C)

using employees' computers while they are away from their desks

D)

picking up transmissions in unsecured wireless hot spots

Question 5 1 / 1 point

True or false: There is sufficient case law to establish liability in issues dealing with clinical decision support systems.

True

False

Question 6 1 / 1 point

Which of the following make up the security triad?

A)

Confidentiality, Integrity, Accuracy

B)

Integrity, Privacy, Accuracy

C)

Confidentiality, Integrity, Availability

D)

Privacy, Confidentiality, Integrity

Question 7 1 / 1 point

True or false: Under the HIPAA Privacy Rule, patient authorization is required for release of information for treatment, payment and operations.

True

False

Question 8 1 / 1 point

Which of the following is not true about firewalls?

A)

They can be a hardware device.

B)

They can be software.

C)

They filter data packets based on a set of rules.

D)

They only filter data packets coming into the network or system.

Question 9 1 / 1 point

Certified EHR systems have technical safeguards built in and no further configuration is required.

True

False

Question 10 1 / 1 point

True or False: There are no legal or regulatory barriers that affect clinical decision support systems, as they have recently been overcome.

True

False

Question 11 1 / 1 point

True or false: An Intrusion Detection System (IDS) does not add any additional security.

True

False

Question 12 1 / 1 point

Which of the following are core principles of medical ethics? (select all that apply)

a)

respect for autonomy

b)

beneficence

c)

non-maleficence

d)

justice

Question 13 1 / 1 point

When looking to secure information resources, organizations must balance the need for security with which of the following?

the cost of replacing the data if it is stolen

the potential damage to the company' reputation if the data is stolen

the users’ need to effectively access and use these resources

the customers' expectation that their data will be protected

Question 14 1 / 1 point

Which of the following are supported by clinical decision support systems? (select all that apply)

a)

clinical diagnosis and treatment plan processes

b)

control of costs

c)

clinical coding and documentation

d)

assists with the details of managing clinical complexity

Question 15 1 / 1 point

Which of the following should be included in a good backup plan? (select all that apply)

A)

a full inventory of all of the information that needs to be backed up

B)

Regular backups of all data

C)

Offsite storage of backup data sets

D)

Test of data restoration

Question 16 1 / 1 point

Which of the following is the right to keep personal information secret?

a)

confidentiality

b)

privacy

c)

security

d)

protected health information

Question 17 1 / 1 point

Which of the following is the process of encoding data upon its transmission or storage so that only authorized individuals can read it?

A)

Public key infrastructure

B)

Encryption

C)

Secret code

D)

None of the above

Question 18 1 / 1 point

True or False: Paper medical records are much more secure than electronic records.

True

False

Question 19 1 / 1 point

Which of the following is described as the assurance that the information being accessed has not been altered and truly represents

what is intended?

Correctness

Completeness

Integrity

Assurance

Question 20 1 / 1 point

Which of the following are requirements for a clinical decision support system? (select all that apply)

a)

knowledge base

b)

program for combining the knowledge with patient-specific information

c)

a communication mechanism

d)

a super computer capable of combining all the possible outcomes

Quiz 5

Question 1 1 / 1 point

Which of the following statements about the infrastructure deployed by a company is correct?

A)

The infrastructure deployed by a company is the same as that of all other companies in that industry.

B)

The infrastructure deployed by a company will always be the same.

C)

The infrastructure deployed by a company will change as business requirements and technology change

D)

The infrastructure deployed by a company is determined by the CIO based on his or her technical expertise

Question 2 1 / 1 point

Which of the following are major components of the Enterprise Architecture? (select all that apply)

A)

Application Architecture

B)

Information Architecture

C)

Process Architecture

D)

Technical Architecture

Question 3 1 / 1 point

True or false: A digital device processes electronic signals that represent either a one (“on”) or a zero (“off”).

True

False

Question 4 1 / 1 point

Which of the following is not considered part of the IT infrastructure?

A)

hardware

B)

software

C)

electrical network

D)

telecommunications

Question 5 1 / 1 point

Which of the following is established when an organization sets up internal web pages to provide information about the organization to the employees?

A)

Extranet

B)

Private cloud

C)

Client-server

D)

Intranet

Question 6 1 / 1 point

Which of the following statements are true regarding software? (select all that apply)

A)

Software is the set of instructions that tell the hardware what to do.

B)

Software is created through the process of programming.

C)

Without software, the hardware would not be functional.

D)

Software can be broadly divided into two categories: operating systems and application software.

Question 7 1 / 1 point

Which of the following cloud computing models allows users to develop applications rapidly and at a low cost?

A)

SaaS

B)

IaaS

C)

PaaS

Question 8 1 / 1 point

Which of the following is the most important part of an IT infrastructure?

A)

hardware

B)

telecommunications

C)

services

D)

none of the above

Question 9 1 / 1 point

Which of the following are benefits of open source software? (select all that apply)

A)

The software is available for free.

B)

The software is more secure than software developed by in-house programmers.

C)

The software source-code is available; it can be examined and reviewed before it is installed.

D)

The large community of programmers who work on open-source projects leads to quick bugfixing

and feature additions.

Question 10 1 / 1 point

Which of the following is the unique identifying address for every device on the internet?

A)

domain name

B)

IP address

C)

packet

D)

byte

Question 11 1 / 1 point

Which of the following will occur if a company changes its business strategy?

A)

Its IT infrastructure and organization must change

B)

Its IT infrastructure changes, but the organization does not change

C)

Its IT infrastructure and organization will change as needed to support the company's objective

D)

Its IT infrastructure never changes, regardless of what happens to the business objective

Question 12 1 / 1 point

Which of the following characteristics describes the ability of a system to remain operational over time?

a)

availability

b)

performance

c)

reliability

d)

maintainability

Question 13 1 / 1 point

Which of the following are advantages of cloud computing? (select all that apply)

A)

Services can be leased for a limited time on an as-needed basis.

B)

No software to install or upgrades to maintain.

C)

Can scale to a large number of users easily.

D)

More secure than locally managed applications

Question 14 1 / 1 point

Who should support or maintain the IT infrastructure?

A)

programmers and technicians who work for the company

B)

experts in the various specialties who contract with the company

C)

a government agency tasked with IT infrastructure support, the ITSA

D)

the most efficient mix of people based on the criticality of the infrastructure component

Question 15 1 / 1 point

True or false: The characteristic that allows a system to handle an increase in volume of data or users is called scalability.

True

False

Question 16 1 / 1 point

Which of the following is a technology that takes an Internet signal and converts it into radio waves?

A)

mobile

B)

wi-fi

C)

digitization

D)

VoIP

Question 17 1 / 1 point

True or false: The terms "Internet" and "world wide web" are interchangeable.

True

False

Question 18 1 / 1 point

True or false: When you purchase software and install it on your computer, you own that software.

True

False

Question 19 1 / 1 point

Which of the following cloud computing models offers users the most flexibility and control?

A)

SaaS

B)

IaaS

C)

PaaS

Question 20 1 / 1 point

Which of the following characteristics describes the proportion of time that the system is functional and working?

a)

performance

b)

availability

c)

reliability

d)

usability

Quiz 6

Question 1 1 / 1 point

True or false: Knowledge management requires the use of information technology.

True

False

Question 2 1 / 1 point

Which of the following is when individuals use an electronic device or communication technology to access, transmit, or receive health information, treatment guidance, or support on an issue related to their health?

a)

e-health

b)

electronic health interchange

c)

Health Information Technology for Economic and Clinical Health (HITECH)

d)

interactive health communication

Question 3 1 / 1 point

Which of the following is defined as a system that is built around predefined business processes and reflects best practices?

A)

corporate application

B)

enterprise system

C)

company-wide system

D)

business process application

Question 4 1 / 1 point

True or false: Telemedicine is the first and oldest form of e-health.

True

False

Question 5 1 / 1 point

Which of the following should be considered when selecting an enterprise system vendor? (select all that apply)

A)

the financial strength of the software supplier

B)

availability of maintenance

C)

availability of support and training

D)

who owns the source code

Question 6 1 / 1 point

Which of the following are delivery mechanisms used in e-health? (select all that apply)

a)

primary or specialty care to the home

b)

web-based patient services sites

c)

networked programs

d)

home monitoring

Question 7 1 / 1 point

Which of the following are benefits of knowledge management?

A)

transfer of knowledge from inside and outside the organization

B)

preserving intellectual capital assets

C)

job security for knowledge workers

D)

both a and b

Question 8 1 / 1 point

Which of the following are telemedicine services? (select all that apply)

a)

specialist referral services

b)

patient consultations

c)

remote patient monitoring

d)

medical education

Question 9 1 / 1 point

Which of the following organizational cultural issues inhibits the effective use of knowledge management?

A)

individual rewards and recognition

B)

atmosphere of teamwork

C)

senior management promoting the importance of collaboration

D)

labor unions

Question 10 1 / 1 point

Which of the following are benefits sought from consumer e-Health? (select all that apply)

a)

private access to health resources

b)

limited choice and autonomy

c)

social support

d)

guarantee of better health outcomes

Question 11 1 / 1 point

Which of the following are primary applications of patient monitoring systems? (select all that apply)

a)

intensive/critical care units

b)

operating suites

c)

recovery rooms

d)

remote locations

Question 12 1 / 1 point

Which of the following refers to data that have been organized, grouped, or otherwise assembled into a useful form?

A)

information

B)

knowledge

C)

wisdom

D)

a memorandum

Question 13 1 / 1 point

True or false: Social media can be used to provide legitimate health information.

True

False

Question 14 1 / 1 point

Which of the following is the way enterprise systems provide the maximum benefit to an organization?

A)

by providing improved financial reporting

B)

by providing a better data entry system

C)

by providing real-time information across functions to improve decision making

D)

by providing a web portal to customers

Question 15 1 / 1 point

Which of the following is the practice of medical and public health through the use of mobile devices?

a)

eHealth

b)

mHealth

c)

telemedicine

d)

digital health

Question 16 1 / 1 point

True or false: Health consumerism encourages individuals to take more responsibility for making smart health care decisions.

True

False

Question 17 1 / 1 point

Which of the following should be able to access the enterprise system software? (select all that apply)

A)

strategic partners

B)

customers

C)

software vendor

D)

employees

Question 18 1 / 1 point

Which of the following are ways in which health care systems improve patient care and safety? (select all that apply)

a)

alerts and reminders for orders

b)

pharmacy allergy checks

c)

pharmacy drug interaction checks

d)

monitoring systems in the operating room

Question 19 1 / 1 point

True or false: The digital divide is the term used to describe the disparity in access to e-health

tools between the rich and the poor.

True

False

Question 20 1 / 1 point

Telehealth supports clinical care through which of the following? (select all that apply)

a)

permits the provision of care in situations where a face-to-face meeting between patient and provider may be impossible

b)

permits the provision of care in situations where a face-to-face meeting between patient and provider may be too costly

c)

patient and professional health-related education

d)

make available healthcare to underserved communities where otherwise this care would not be available

Quiz 7

Question 1 1 / 1 point

The term project scope refers to which of the following?

A

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