Give some specific examples of tactical, strategic, and operational decisions
For the Session Long Project for this class, you will be applying the concepts from the background materials to your own experiences in the workplace. More specifically, you will be examining the decisions and decision-making processes of the leadership of the organization you currently work for or one that you have worked for in the past.
For this first SLP assignment, think about some major and minor decisions made by your managers that you were involved with or impacted by. Review the background material concepts, and think carefully about how you have personally observed some of these concepts. Then write a 2- to 3-page paper addressing the following issues:
- Give some specific examples of tactical, strategic, and operational decisions that you observed in your workplace. Give at least one example of each type of decision, and explain why you think this decision falls into this category with references to the background materials.
- Give some specific examples of both programmed and non-programmed decisions that you have observed. Give at least one example of each type of decision, and explain why you think this decision falls into this category with references to the background materials.
- Discuss the specific decision-making style of a supervisor you have worked closely with, and discuss whether this supervisor’s style is rational or intuitive. Give specific examples to explain your reasoning as to why you think this supervisor is rational or intuitive.
The following interactive tutorial will give you a good introduction to the topic of the class: Decision making. (2014). Pearson Learning Solutions. New York, NY.
After you’ve reviewed the tutorial, dig into the main concepts of the module with the following two readings. Pay close attention to concepts such as 1) programmed and non-programmed decisions, 2) tactical, strategic, and operational decisions, and 3) rational versus intuitive decision-making:
Rao, P. S. (2010). Chapter 4: Decision-making. Organisational Behaviour. Mumbai, IND: Himalaya Publishing House, pp. 80-99 [Ebrary. Note: you don’t have to read the whole chapter, only up to page 99. The section on group decision making in this chapter will be covered in Module 3]
Kourdi, J. (2003). Chapter 4: Rational or intuitive? Frameworks for decision-making. Business Strategy: A Guide to Effective Decision Making. Princeton, NJ, USA: Bloomberg Press. [Ebrary]