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CIS 106 - What are the advantages and disadvantages

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Subject: General Questions
Due on: 11/25/2017
Posted On: 11/25/2017 01:47 PM

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  1. What are the advantages and disadvantages of automated response systems for customers and companies?
  2. Explain the difference between inbound calls and outbound calls.
  3. What elements do you consider to be the most important in building customer loyalty?
  4. What are three things that customers will expect from customer service providers as we enter the 21st century?
  5. Describe some of the ways that customer service offerings are changing.

Tags disadvantages advantages customer calls service customers things loyalty providers expect enter offerings changing ways century 21st building consider systems companies response automated disadvantages explain difference advantages elements outbound inbound important

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CIS 106 - What are the advantages and disadvantages

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