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general business data bank

Question # 00005231
Subject: General Questions
Due on: 12/31/2013
Posted On: 12/12/2013 06:47 PM

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QUIZ 7

1.

Question :

(TCO 13) The process that involves repair on an emergency or priority basis is known as _____.

Student Answer:

proactive maintenance

emergency maintenance

failure maintenance

preventive maintenance

None of the above

Instructor Explanation:

Chapter 17, Page 650

Points Received:

0 of 2

Comments:

2.

Question :

(TCO 13) Infant mortality refers to which one of the following examples?

Student Answer:

High failure rate often encountered in the infancy of a product

Failure of items used in the nursery ward of a hospital

Failure of products with a very short life cycle

Market failure of brand new products

Low failure rate often encountered in the infancy of a product

Instructor Explanation:

Chapter 17, Page 654

Points Received:

0 of 2

Comments:

3.

Question :

(TCO 10) Which one of the following is not a component of job design?

Student Answer:

Job specialization

Job reduction

Self-directed teams

Psychological components

Motivation and incentive systems

Instructor Explanation:

Chapter 10, Page 392

Points Received:

2 of 2

Comments:

4.

Question :

(TCO 10) The behavioral approach to job design that involves adding tasks of requiring similar skills to an existing job is _____.

Student Answer:

job involvement

job enrichment

job enhancement

job rotation

None of the above

Instructor Explanation:

Chapter 10, Page 386

Points Received:

0 of 2

Comments:

5.

Question :

(TCO 10) When a worker obtains clear and timely information about his/her performance, his/her job is characterized by _____.

Student Answer:

feedback

skill variety

job identity

job significance

autonomy

Instructor Explanation:

Chapter 10, Page 387

Points Received:

2 of 2

Comments:

6.

Question :

(TCO 10) Methods analysis focuses on _____.

Student Answer:

the development of work procedures that are safe and produce quality products

establishing time standards

reducing the number of skills needed for the completion of a task

issues such as the movement processes

evaluating training programs to see if they are efficient

Instructor Explanation:

Chapter 10, Page 392

Points Received:

2 of 2

Comments:

7.

Question :

(TCO 10) Which of the following best describes mutual commitment in an organization?

Student Answer:

An instance in which management is committed to the employees and the employees are committed to management.

Both management and the employees are committed to the same objective.

Both management and the employees are committed, but to different objectives.

Management obtains the commitment of the employees to a stated objective.

Both management and the employees can rely on each other.

Instructor Explanation:

Chapter 10, Page 390

Points Received:

2 of 2

Comments:

8.

Question :

(TCO 10) Methods analysis employs which of the following charts?

Student Answer:

Process chart

Flow diagram

Activity chart

Operations chart

All of the above

Instructor Explanation:

Chapter 10, Page 393

Points Received:

2 of 2

Comments:

9.

Question :

(TCO 10) Shadow boards and foot printing are elements of _____.

Student Answer:

the Hawthorne studies

workplace noise reduction

project management in service firms

the visual workplace

specialization of labor

Instructor Explanation:

Chapter 10, Page 387

Points Received:

2 of 2

Comments:

10.

Question :

(TCO 10) The process when an employee accepts responsibility for decisions normally associated with management is _____.

Student Answer:

skill variety

employee empowerment

job significance

feedback

autonomy

Instructor Explanation:

Chapter 10, Page 387

Points Received:

2 of 2

Comments:

Page:

1.next.ecollege.com/(NEXT(f58f0dd828))/Main/CourseMode/StudentGradebookExam/StudentGradebookExamView.ed?examID=16730265&courseItemSubId=161595120&studentID=5772260&currentPageNumber=2&digest=TeKTrg%252f8wep7LE5Xhfo%252fh9TMKetKrM8iF%252f%252fn0sWI%252bwA%253d&">2

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Continue part 2

1.

Question :

(TCO 10) Match the following terms with their correct definitions.

Student Answer:

.gif" alt="CORRECT">

: Empowerment

» 1 :Employee accepts responsibility for decisions

.gif" alt="CORRECT">

: Job identity

» 4 :Allowing the worker to perceive the job as a whole

.gif" alt="CORRECT">

: Job significance

» 5 :Providing a sense that a job has impact

.gif" alt="CORRECT">

: Autonomy

» 2 :Offering freedom & independence

.gif" alt="CORRECT">

: Feedback

» 3 :Providing clear, timely information about performance

Instructor Explanation:

Chapter 10, Pages 387-395

Points Received:

10 of 10

Comments:

2.

Question :

(TCO 10) What was the significance of the Hawthorne Studies?

Student Answer:

Instructor Explanation:

Chapter 10, Page 387. They introduced psychology to the workplace.

Points Received:

5 of 5

Comments:

3.

Question :

(TCO 10) What is the difference between vertical job expansion and horizontal job expansion?

Student Answer:

Instructor Explanation:

Points Received:

5 of 5

Comments:

4.

Question :

(TCO 10) What is the visual workplace?

Student Answer:

Instructor Explanation:

Points Received:

5 of 5

Comments:

5.

Question :

(TCO 13) What effect does variability have on reliability?

Student Answer:

Instructor Explanation:

Points Received:

5 of 5

Comments:

6.

Question :

(TCO 13) Explain how employee empowerment can assist in the maintenance function?

Student Answer:

Instructor Explanation:

Points Received:

5 of 5

Comments:

7.

Question :

(TCO 13) Discuss how redundancy improves product reliability in two or more sentences.

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Tags bank data busine general question instructor answer comments student points explanation received chapter page management employees failure following maintenance employee significance workplace committed product chart products

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Preview: Comments:3 xxxxxxxx :(TCO xxx What is xxx difference between xxxxxxxx job xxxxxxxxx xxx horizontal xxx expansion?Student Answer:well xxx difference between xxx enlargement/horizontal xxx xxxxxxxxx and xxx Enrichment/verticle Job xxxxxxxxx is;job enlargement, xxxxx occurs xxxx xx add xxxxx requiring similar xxxxx to an xxxxxxxx job xxx xxxxxxxx is x version of xxx enlargement that xxxxxx when xxx xxxxxxxx is xxxxxxx to move xxxx one specialized xxx to xxxxxxx xxxxxxx has xxxx added to xxx employee’s perspective xx the xxx xxxxxxx approach xx job enrichment, xxxxx adds planning xxx control xx xxx job xx example is xx have department xxxxx salespeople xxxxxxxxxxx xxx ordering, xx well as xxxxxxxx their goods xxxxxxxxxx Explanation:Chapter xxx xxxx 388 xxxxxxxxxx expansion, or xxx enlargement, occurs xxxx tasks xxxxxxxxx xxxxxxx skills xxx added to xx existing job xxxxxxxx expansion xxxx xxx types xx tasks that xxx into the xxxxxxxxxxxx job xxxxxxxxxxx xxxxxx Received:5 xx 5 Comments:4 xxxxxxxx :(TCO 10) xxxx is xxx xxxxxx workplace?Student xxxxxxxxxxxxxxxx to our xxxx book(Render & xxxxxxx ch xxxxx xxx A xxxxxx workplace uses xxxxxxxx visual devices xx share xxxxxxxxxxx xxxxxxx and xxxxxxxxxx Well-designed displays xxx graphs root xxx confusion xxx xxxxxxx difficult-to-understand xxxxxxxxx and paperwork xxxxxxx workplace data xxxxxx quickly xxx xxxxxx operations xxxxxxxx need to xxxxx accurate and xxxxxxxxxx information xxxxxxxx xxxxxxxx requirements, xxxxxxxxxxxxxxx schedules, and xxxxx details must xx rapidly xxxxxxxxxxxx xx those xxx can make xxxxxx happen Render, xxx Heizer xxx xxxxx () xxxxxxxxxx Management [10] xxxxxxxxxxxx Bookshelf), Retrieved xxxx http://online xxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.....
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