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Devry ENGL216 final exam 2017

Question # 00516016
Subject: English
Due on: 04/22/2017
Posted On: 04/22/2017 08:09 AM

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Page 1

Question 1.1. (TCO 4) Readers most often remember (Points : 5)

the middle of a document.

your recommendations.

the details.

introductions and conclusions.

Question 2.2. (TCO 1) Parallelism in a list refers to (Points : 5)

using bullets and numbers.

using no more than 10 items in a list.

keeping all points grammatically the same.

keeping all points as short as possible.

Question 3.3. (TCO 1) Most paragraphs in a technical document should have no more than _____ lines of text. (Points : 5)





Question 4.4. (TCO 2) Formal definitions include all of the following except (Points : 5)

the term itself.

a class to which the term belongs.

distinguishing features of the term.

several paragraphs or more.

Question 5.5. (TCO 2) Effective instructions include (Points : 5)

placing only one action in each step.

beginning each step with a noun.

avoiding the use of lists.

first-person references.

Question 6.6. (TCO 3) The three Cs in the 3C strategy for persuasive writing are (Points : 5)

capture, convince, contact.

convince, captivate, control.

consolidate, continue, conclude.

contact, connect, conclude.

Question 7.7. (TCO 3) When writing a bad-news message, it’s best to (Points : 5)

open with the bad news first.

open with a buffer statement.

place the bad news last.

use e-mail when possible.

Question 8.8. (TCO 5) In a presentation, the Preacher’s Maxim refers to (Points : 5)

providing a five-part structure to capture and hold audience attention.

telling the audience what you are going to tell them, then telling them, then telling them what you told them.

opening your speech or presentation with an extended personal story.

None of the above

Question 9.9. (TCO 5) All of the following are ways to help reduce nervousness when giving a presentation, except (Points : 5)

picture yourself giving a great presentation.

practice deep breathing exercises before you speak.

avoid casual banter with the audience before the presentation begins.

have a glass of water nearby.

Question 10.10. (TCO 6) When you paraphrase information you found from an outside source, (Points : 5)

no formal documentation is necessary.

it’s good practice to cite the source in-text but it is not required.

this is considered common knowledge and does not require documentation.

you must provide a citation both in-text and on the reference page.

Question 11.11. (TCO 4) In an informal report, which of the following statements is correct? (Points : 5)

Important details should be included in the abstract.

Costs should be included in the main body of the report.

Appendices are often included.

Illustrations are usually attached rather than included within the report.

Question 12.12. (TCO 6) Which of the following is NOT one of the main principles in organizing formal documents? (Points : 5)

Repeat key points when necessary.

Write different parts for different readers.

Place important information first.

Do not reveal the main point in the introduction.

Question 13.13. (TCO 6) Organizations use analytical reports to (Points : 5)

understand problems.

make informed decisions.

Both A and B are correct

pitch new ideas to clients.

Question 14.14. (TCO 6) Which of the following statements is true regarding proposals? (Points : 5)

Readers of proposals are usually willing to be convinced to take action.

Proposals are always designed to persuade an audience to take action.

Unlike formal reports, proposals are typically not designed to be read by decision makers.

All of the above

Question 15.15. (TCO 6) The three types or sections of information typically found in formal solicited sales proposals are (Points : 5)

technical, management, and cost.

internal, external, and value.

cost, contract, and schedules.

organizational charts, company history, and samples.

Page 2

Question 1.1. (TCO 7) Which of the following is true about a content chunk on a web page? (Points : 5)

A chunk of text generally averages four to seven lines of text.

The goal of chunking is to write content that is more readable and likely to be read.

An advantage of chunking is that an entire site can be interconnected with links.

All of the above

Question 2.2. (TCO 7) Which of the following is part of the typical website interface? (Points : 5)



Contextual clues

All of the above

Question 3.3. (TCO 8) Which if the following is NOT a collaborative method of writing? (Points : 5)

Divide and conquer




Question 4.4. (TCO 8) Which of the following is NOT recommended for a productive meeting? (Points : 5)

Distribute an agenda before the meeting.

Have only one meeting leader.

Strive for consensus.

Limit the use of visuals.

Question 5.5. (TCO 4) Which of the following is an example of sexist language? (Points : 5)

Each student is responsible for his own work.

All employees should submit their preferences for lunch by noon.

Everyone is responsible for his or her own transportation.

They are all examples of sexist language.

Question 6. 6. Global Warming: WRAP Prompt 2013

You are a consultant for Con-Glom Inc., an industrial equipment manufacturing firm. A coalition of concerned scientists and environmental groups has issued a report on global warming, the theory that the recent gradual heating of the earth’s atmosphere is a result of human and industrial activity. The scientists point to several climate change risks: rising ocean levels, erosion of shorelines, disruption of agriculture, and loss of animal habitat. The coalition’s report suggests that Con-Glom and other large corporations are using loopholes to avoid complying with federal emissions standards because they are more concerned with profits and jobs than environmental preservation.

In response to the report and the public outcry it produces, Con-Glom faces a decision about whether or not to install filtering systems at its plants. The filtering systems are expensive to purchase and install (about $75,000 per site), and their use would initially decrease the productivity of Con-Glom's manufacturing plants at a time when the company already faces serious financial problems. Nevertheless, the company is seriously considering installing the filtering systems and publicizing its action as a means of countering the negative publicity generated by the report.

However, the decision is likely to be unpopular among employees and their families. The cost of the filtering systems and the loss of manufacturing output would force Con-Glom to scale back production by 5% and close one of its eleven production facilities. If the filtering systems are installed at ten facilities, the company will be forced to close its oldest and least efficient manufacturing plant, located in Greenwich, Illinois. This action would put 1,400 employees out of work, in an area already suffering from high unemployment. Alternatively, the company could install the filtering systems at only five of its plants. In this case, the Greenwich, Illinois plant would not need to be closed, but production would still need to be scaled back and 700 employees would be laid off.


The company's CEO, William B. Friedman, has asked you to assess the situation facing the company and suggest a solution to the problem. Write a memo to Mr. Friedman in which you discuss your solution. A secondary audience might be the members of his Management Committee.

Elements of a desired response:

A clear, well-organized description of the problem and explanation of your solution

Inclusion of specific supporting details and evidence

Demonstration of a clear purpose and awareness of the audience

Effective development of your ideas

Appropriate style and tone for a business document

Standard written English grammar, spelling, and punctuation

(Points : 50)


Tags 0 exam final engl216 devry points question following report audience systems filtering company formal proposals presentation action included conglom employees manufacturing page cost solution telling term production decision text writing information install details using

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Devry ENGL216 final exam 2017

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Preview: contact xxxxxxxxx captivate, xxxxxxx consolidate, continue, xxxxxxxx contact, connect, xxxxxxxx Question x x (TCO xx When writing x bad-news message, xxxxxx best xx xxxxxxx : xx open with xxx bad news xxxxx open xxxx x buffer xxxxxxxxx place the xxx news last xxx e-mail xxxx xxxxxxxx Question x 8 (TCO xx In a xxxxxxxxxxxxx the xxxxxxxxxxxx xxxxx refers xx (Points : xx providing a xxxxxxxxx structure xx xxxxxxx and xxxx audience attention xxxxxxx the audience xxxx you xxx xxxxx to xxxx them, then xxxxxxx them, then xxxxxxx them xxxx xxx told xxxx opening your xxxxxx or presentation xxxx an xxxxxxxx xxxxxxxx story xxxx of the xxxxxxxxxxxxx 9 9 xxxx 5) xxx xx the xxxxxxxxx are ways xx help reduce xxxxxxxxxxx when xxxxxx x presentation, xxxxxx (Points : xx picture yourself xxxxxx a xxxxx xxxxxxxxxxxx practice xxxx breathing exercises xxxxxx you speak xxxxx casual xxxxxx xxxx the xxxxxxxx before the xxxxxxxxxxxx begins have x glass xx xxxxx nearby xxxxxxxx 10 10 xxxx 6) When xxx paraphrase xxxxxxxxxxx xxx found xxxx an outside xxxxxxx (Points : xx no xxxxxx xxxxxxxxxxxxx is xxxxxxxxx it’s good xxxxxxxx to cite xxx source xxxxxxx xxx it xx not required xxxx is considered xxxxxx knowledge xxx xxxx not xxxxxxx documentation you xxxx provide a xxxxxxxx both xxxxxxx xxx on xxx reference page xxxxxxxx 11 11 xxxx 4) xx xx informal xxxxxxx which of xxx following statements xx correct? xxxxxxx x 5) xxxxxxxxx details should xx included in xxx abstract xxxxx xxxxxx be xxxxxxxx in the xxxx body of xxx report xxxxxxxxxx xxx often xxxxxxxx Illustrations are xxxxxxx attached rather xxxx included xxxxxx xxx report xxxxxxxx 12 12 xxxx 6) Which xx the xxxxxxxxx xx NOT xxx of the xxxx principles in xxxxxxxxxx formal xxxxxxxxxx xxxxxxx : xx Repeat key xxxxxx when necessary xxxxx different xxxxx xxx different xxxxxxx Place important xxxxxxxxxxx first Do xxx reveal xxx xxxx point xx the introduction xxxxxxxx 13 13 xxxx 6) xxxxxxxxxxxxx xxx analytical xxxxxxx to (Points x 5) understand xxxxxxxx make xxxxxxxx xxxxxxxxx Both x and B xxx correct pitch xxx ideas xx xxxxxxx Question.....
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