IFSM301 KALCH Distribution Company (KDC) IT Strategic Plan, Part 2

Question # 00508699 Posted By: neil2103 Updated on: 04/07/2017 06:47 AM Due on: 04/07/2017
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KALCH Distribution Company (KDC) IT Strategic Plan, Part 2

Before you begin this assignment, be sure you have read the “KALCH Distribution Company Case Study” and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read the course content materials that have been assigned to this point.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to complete the development of an Information Technology Strategic Plan (ITSP) to support the strategic direction of KALCH Distribution Company (KDC). This assignment specifically addresses the following course outcomes to enable you to:

• identify, define, and explain the concepts of information technology governance and management

• apply best practices in information technology management and governance to make, defend, and justify an IT decision

IT Strategic Plan for KALCH Distribution Company

For the previous assignment, you developed Part 1 of an IT Strategic Plan for KDC. For this assignment, you will incorporate any needed changes resulting from the feedback you received on your Part 1 assignment and you will add Part 2. Part 2 will include an IT project that you are proposing that KDC undertake. This new project will be included in the IT Portfolio section of Part 2, and will be further described in a future assignment, the “IT Decision Paper.” The entire ITSP will be submitted as a single document for this assignment.

Assignment

First, you should make any changes to your Part 1 assignment, as indicated in the feedback you received. Then, you will develop Part 2 of the ITSP for KALCH Distribution Company, using the outline below, and add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be submitted for this assignment. Note that Part 2 includes a project you are proposing that KDC undertake. In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used.

Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited.Remember to use the APA formatting rules and correctly cite andreference your sources with APA format. Use the Grading Rubric to be sure you have covered everything. Submit your paper as a Microsoft Word document, or a document that can be read using Word, with your last name included in the filename.

Please use this outline to build Part 2 of your IT Strategic Plan. Use the numbering and headings shown below.

Part Two

1. IT Strategies - Write at least three IT strategies (four or more will earn top credit) and explain how they align to one or more of the business strategies, including the compliance requirements, articulated in the Case Study. If these business strategies were not included in your Part 1 paper, you should add these strategies into Part 1 prior to submitting this assignment. When the full ITSP is submitted for this assignment, there should be a clear link between the business strategies in Part 1 and the IT Strategies in Part 2. Provide at least one internal IT strategy and two business-enabling IT strategies and identify each as either and internal or business-enabling

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strategy. Refer to the reading on “Creating a Future Vision for the Chief Information Officer” for an explanation of internal and external (business-enabling) IT strategies.

2. IT Roadmap - The overall IT Roadmap shows the systems that are currently in development or are planned to start within the time frame shown. It is a summary of projects to support your proposed strategy. You should review the case study and identify the new systems that the stakeholders are requesting or that KDC has decided to implement. Each of these systems should be entered into the table below under the appropriate functional area, such as marketing or finance. Then, the time frame for developing the system should be presented as a bar in the table. The table covers a six-quarter time frame shown, with each quarter having three months.Thus, the six-quarter time frame looks out a year and a half into the developmentand implementation of the strategy. Of course, the entire implementation may take longer, but six-quarters allows both short term and long term to be viewed at a glance. For purposes of this assignment, only the projected timeframes to develop the projects are required. The table below shows the five functional areas of an example company and two systems for each area. To develop your roadmap, use a table like the one below to create a timeline; you can copy the table, insert the functional areas and systems that are discussed in the Case Study, and use ‘insert shape – rectangle’ to insert the bars showing the timeframes for development of each. The functional areas and projects in development, and their timeframes should be extracted from the Case Study. Be sure to include an introductory paragraph to explain the table that will follow.

Projects by

Functional Area

Qtr. 1

Qtr. 2

Qtr. 3

Qtr. 4

Qtr. 5

Qtr. 6

Sales

Sales Force Automation

Online Quoting

Product Development

Collaboration – Wikis, Blogs

Showcase Company Products

Marketing

Customer Experience

Marketing Analytics

Finance

Business Intelligence

Global Payroll

Technical Support

Network Upgrade

Data Center Move

3. Proposed Project: Next, you will propose a new IT project to support at least one of the strategies in section 1 above, and include it in the Table above. Use a different color font to indicate this new project and insert it with the appropriate functional area in your table. In Section 3, describe how your proposed project will supplement the current IT development projects in supporting the business of KDC. In a future assignment, you will use this project to develop an “IT Decision Paper”; therefore, you should look at that assignment to be sure the project you propose will be appropriate for that assignment as well. (You can propose a

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specific vendor package though it is not necessary. However, if you are incorporating an integrated solution, you should discuss the various features of the package that are appropriate for the study. Solutions such as backups, training of employees, utilizing social media and involving Human Resources are not appropriate solutions for this assignment.)Refer to Case Study for ideas for a new project.This is a major part of the next assignment. Give this some thought.

4. Risk Management – List and explain at least three risks (four or more will earn top credit) that Leona should be prepared to manage as she executes her plans. What risk management techniques can she use for each one to try to prevent and/or mitigate them (accept, reject, transfer or mitigate)? Discuss specifics, related to the case study in your response. This is a good area to do some external research – see what you can find on the web about IT project risks and risk management. (Review the document “IHS Risk Management Guide” found under Additional Resources and in the Week 3 readings.)

5. Business Continuity Planning– List and explain the steps Leona should take to develop a Business Continuity Plan for KDC so she can be sure that the most important systems will remain operational in the event of a catastrophe. Include who should be involved in its development. In addition, from the Case Study, identify what you consider the three most important systems currently in use at KDC along with justification of your choices. Explain the steps Leona can take to ensure those systems continue to be available for KDC in the event of a local catastrophe. (Review course materials on the Business Continuity Plan.)

The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course concepts from the course and addressed all parts of the assignment. The project you propose is not as important as that it makes sense considering the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.

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