Question # 00004814 Posted By: smartwriter Updated on: 12/06/2013 04:23 PM Due on: 12/31/2013
Subject Business Topic General Business Tutorials:
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31. The Sarbanes-Oxley Act has had all of the following effects on HR EXCEPT
a. companies have to establish ethics codes.
b. HR has had to carry out compliance verification effort involved with the act.
c. HR has to develop anti-retaliation policies for employee whistle-blowers.
d. HR exempt-level professionals must have professional certification.
32. The U.S. economy can be characterized as a/an ____ economy.
a. service
b. manufacturing
c. industrial
d. knowledge-based
33. Other than information technology occupations, between now and 2016 the highest percentage job
growth will be in
a. manufacturing.
b. the public sector.
c. human resources.
d. health care.
34. Between now and 2016 the largest number of new jobs in the U.S. will be in
a. healthcare.
b. food-service.
c. professional occupations.
d. information technology.
35. Temporary workers, independent contractors, part-timers and leased employees are collectively
referred to as
a. full-time-equivalent employees.
b. virtual employees.
c. contingent workers.
d. pseudo-employees.
36. Which of the following is NOT a major reason why businesses use contingent workers?
a. to reduce legal liability for employers for discrimination lawsuits
b. to provide stable employment for workers with critical skills
c. to reduce compensation and benefit costs
d. to accommodate employee desire for flexible work schedules.
37. Which of the following is TRUE about the U.S. educational system?
a. U.S. schools are graduating more engineers than can be used in the economy.
b. U.S. students outperform students in other, directly-competitive nations in math and
c. Wages are low in the U.S. manufacturing sector because of the excess number of people
with manufacturing skills seeking jobs.
d. The U.S. education system is not generating the types of qualified workers needed in the
38. A rumor has been circulating at the largest law firm in the city that the partners are considering
outsourcing much of the work of the paralegals in the firm to a company in India. If you were a
paralegal at this firm, what would be your most appropriate attitude or action?
a. Relax. Work of this level of professionalism cannot be outsourced to a foreign firm.
b. Relax. Work that requires intimate knowledge of the U.S. legal system cannot be
c. Consider your options. Only occupations that are dying are considered for outsourcing.
d. Consider your options. The firm can generate huge labor cost savings by outsourcing your
39. International firms that move manufacturing operations to low-wage countries overseas are sometimes
criticized for being “sweatshop employers.” Which of the following is NOT a defense for an
international firm that is taking advantage of the wage disparity between the U.S. and less-developed
a. Even though the wages are lower in the less-developed host country than in the U.S., the
host country employees are receiving higher wages than they would otherwise.
b. The jobs provided by the U.S. company reduce unemployment in the host country.
c. The host country employees receive specialized training that will enable them to emigrate
to the U.S. for a better life.
d. The working conditions in the U.S- run manufacturing plant may not adhere to U.S.
standards, but those standards may be better than those typical in the host country.
40. You are the recruiter for an ophthalmologic products company. Your firm needs a scientist with a
highly-specialized background. You have been unable to lure any scientist with the needed
qualifications to your firm, even though you have offered a very high salary. After intensive searching,
you have found a Canadian-educated, Peruvian scientist with impeccable credentials who is interested
in moving to the U.S. Which problem are you most likely to encounter?
a. The inability of the scientist to adapt to the U.S. work culture.
b. Tight immigration quotas for highly skilled workers.
c. Your current scientific employees fearing that their work will be outsourced overseas.
d. The difficulty in meeting the salary expectations of the Peruvian scientist.
41. The country that has the highest hourly compensation for manufacturing production workers is
a. the U.S.
b. Japan.
c. Australia.
d. Germany.
42. Eclipse Executive Services offers ransom insurance policies for companies up to $10 million per
kidnapping. This is an example of a business opportunity generated by which one of the following HR
management challenges?
a. ethical challenges
b. economic and technological changes
c. workforce demographics and diversity
d. globalization of business
43. A major trend regarding diversity is that
a. as women have become almost 50% of the workforce, fewer work-family tensions exist.
b. out of political and philosophical convictions many people refuse to classify themselves as
any racial or ethnic group.
c. the American “melting pot” has resulted in less ethnic and cultural diversity in the U.S.
d. with the retirement of baby boomers, employers will experience a “brain drain.”
44. Claude is the HR manager for a pharmaceuticals firm. His top sales representative, Agatha, has twin
boys under age 2. Despite the fact that Agatha has a full-time nanny, it is obvious that she is stressed
by the demands of her work and her personal life. Claude’s main concern in this case is probably
a. how to persuade Agatha to resign.
b. getting Agatha to refocus on her career through motivational training.
c. retaining Agatha as an employee.
d. whether Agatha will file an FMLA lawsuit.
45. An integrated system providing information used by HR managers in decision making is a
a. human resource administrative system
b. human resource operational system
c. human resource information system
d. human resource management system.
46. Flexible hours, job-sharing, child-care referral services, and flexible leave programs are all examples of
a. executive perks.
b. retention programs based on work/family concerns.
c. anti-unionization programs.
d. programs mandated by the Equal Employment Opportunity Act.
47. In addition to administrative efficiency, the major reason for compiling data in HR management
systems is to
a. facilitate information-based HR decision making.
b. develop complete records about each employee.
c. strengthen the organization’s HRMS in comparison to its competitors’ HRMS functions.
d. allow HR departments to retain the HRMS function in-house rather than outsourcing it to
48. Ernest, the vice president of HR for the Legendary Repose motel chain, has been on the HR side of the
hotel/motel industry for over 30 years. Ernest has become a prized partner with the top executives of
the LR corporation, and his advice is valued by the executives. Ernest prides himself on making
decisions based on his “gut” and his intuition which he has honed over his career. Which of the
following statements is most likely to be TRUE?
a. Ernest will be impressed and influenced by strategic arguments based on analysis of
extensive HR data.
b. LR’s current top executives will press Ernest to support his intuitive arguments with hard
c. Ernest appreciates the efficiency aspect of HRMS more than the decision-making aspect
of HRMS.
d. Ernest is comfortable with sophisticated statistical models.
49. A tweet would be most appropriate to send out
a. confidential company data.
b. an explanation of the reasons behind a mass layoff.
c. notification to the next-of-kin that an employee had been killed in an accident.
d. an alert about a policy change needing immediate implementation.
50. When HR professionals from different organizations work together to solve shared business problems
they are engaging in
a. collusive HR.
b. collaborative HR.
c. operational HR.
d. professional HR.
51. Eric belongs to an informal group of HR compensation executives from various industries who share
information and programs through a wiki. Eric and his colleagues are engaging in
a. collusion.
b. corporate espionage.
c. collaboration.
d. cronyism.
52. An organization’s initial use of an HRMS can be characterized as making HR ____ functions more
a. legal
b. strategic
c. administrative
d. competitive
53. About 50% of the private sector employees in the U.S. economy are employed by
a. small businesses.
b. federal government agencies and the military.
c. large firms in service industries, particularly health care and technology.
d. traditional, large manufacturing companies.
54. Which of the following is NOT a major HR concern of small businesses?
a. potential unionization efforts
b. shortages of qualified workers
c. compliance with government regulations
d. increasing benefits costs
55. Matt has recently joined his family’s wholesale landscape nursery business as vice president of
operations. The firm employs 25 full time employees, plus about 20 seasonal employees. In the past,
Matt’s father personally handled all HR issues. Matt plans to bring the company in line with typical
HR staffing levels. Matt will most probably
a. hire a full-time HR manager and outsource payroll.
b. add a clerical employee to help with HR tasks.
c. outsource the HR function.
d. hire a full-time HR professional.
56. The reason that cooperation between operating managers and HR staff is necessary for HR efforts to
succeed is that
a. HR professionals see the “coarse-grained picture” of organizational strategy while
operating managers see the “fine-grained picture” of daily production.
b. HR designs processes that the operating managers must help implement.
c. HR professionals must implement processes that have been designed by top management
and which impact operating managers.
d. HR professionals must react swiftly to initiatives created by operating managers.
57. Henry, the production manager for a chemical plant, resents what he feels are unwarranted intrusions
into his territory by HR managers. Henry feels that his relationships with his employees are strong and
supportive, and that HR initiatives generally cause unnecessary trouble and complications.
a. Henry is correct, because the HR function is a support and staff function and should not
intrude on day-to-day management functions.
b. HR managers have the sole responsibility for the proper implementation of company
policy regarding employees. Henry is subverting this process.
c. Henry is probably committing major violations of company policy and wants to keep this
secret from HR management.
d. Henry would be surprised to learn that every manager, including him, is an HR manager.
58. When HR is viewed negatively in an organization, the complaints are typically expressed as
a. High-level HR managers being overly focused on results rather than activities.
b. HR managers being excessively focused on their gatekeeping roles.
c. HR managers viewing themselves as organizational change agents.
d. the HR function being too heavily involved in forming organizational competitive
59. Woodmere Production Company employees over 2,000 hourly workers. The HR department is
debating the introduction of web-based technology to handle employment applications, employee
benefit enrollments and other related functions. The move to this technology will most affect the HR
department’s ____ role.
a. strategic
b. operational
c. administrative
d. employee advocate
60. Charlotte is describing her new HR position to a friend. She says that she handles most of the clerical
duties involved in running the HR department, including such tasks as maintaining employee files and
submitting governmental reports. Charlotte’s job would fall into the ____ HR role.
a. strategic
b. operational and employee advocate
c. administrative
d. secretarial
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  1. Tutorial # 00004610 Posted By: smartwriter Posted on: 12/06/2013 04:24 PM
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    pseudo-employees.ANS: C36. Which of the following is NOT a ...
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