1. What are the benefits to a law firm of outsourcing legal services to a foreign country? What are the potential costs and risks?
2. What kind of legal services are most amenable to outsourcing?
3. Which groups gain from the outsourcing of legal services? Which groups lose?
4. On balance, do you think that this kind of outsourcing is a good thing or a bad thing? What are the risks here?
5. Why were the services in this case outsourced to India, as opposed to another country such as China? What does this case tell you about the kinds of factors that are important when a firm is considering whether to outsource a value creation activity and where to outsource it to?
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