general business data bank

1. Because everything else stems from leading, of the four management functions, leading is considered the most fundamental.

2. Managers must understand no plan is perfect, but should grow and change to meet new conditions.

3. A desired future state that the individual or organization attempts to realize is a goal.

4. Goals specify today's means; plans specify future ends.

5. Goal setting is the act of determining the organization goals and the means for achieving them.

6. The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational level.

7. Tactical goals and plans are the responsibility of front-line managers and supervisors.

8. Tactical goals and plans are the responsibility of middle managers.

9. A broad definition of the organization's values, aspiration and reason for being, along with a recognition of the scope and operations that distinguishes the organization refers to a Business Strategic Statement.

10. A plan tells "why" to achieve the goal.

11. Goals help managers decide where they need to allocate resources.

12. Step 1 in the organizational planning process is to review progress.

13. Plans provide a standard of assessment.

14. In step 1 of the organizational planning process, overall performance is appraised.

15. An organization's mission describes its reason for existence.

16. Strategic plans and goals are those that focus on where the organization wants to be in the future and pertain to the organization as a whole.

17. A broad statement of where the organization wants to be in the future refers to a mission statement.

18. Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.

19. Tactical plans are designed to help execute the major strategic plans and to accomplish a specific part of the company's strategy.

20. Tactical goals are specific, measurable results expected from departments, work groups, and individuals within the organization.

21. Top managers make the broad strategic plan and identify specific tactical plans.

22. The department manager's tool for daily and weekly operations is called the operational plan.

23. Operational planning specifies plans for department managers, supervisors, and individual employees.

24. Management by objectives, single-use plans, and standing plans are all management planning approaches.

25. Specific and measurable goal characteristics apply only to the lower-level goals.