general business data bank

Question # 00004378 Posted By: spqr Updated on: 12/02/2013 01:13 PM Due on: 12/28/2013
Subject Business Topic Management Tutorials:
Question
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41. If Bradley Hak is responsible for maintaining information links both inside and outside organizations by using mail, phone calls, and conducting meetings as daily activities, he would be considered a

a.

figurehead.

b.

liaison.

c.

negotiator.

d.

monitor.

e.

spokesperson.

ANS:

42. Which of the following is not a decisional role?

a.

Entrepreneur

b.

Negotiator

c.

Resource allocator

d.

Disturbance handler

e.

Liaison

ANS:

43. The ____ role involves resolving conflicts among subordinates between the managers department and other departments.

a.

resource allocator

b.

entrepreneur

c.

negotiator

d.

liaison

e.

disturbance handler

ANS:

44. According to Mintzberg, which of these is an interpersonal role?

a.

Monitor

b.

Negotiator

c.

Liaison

d.

Disturbance handler

e.

Spokesperson

ANS:

45. Maintaining information links are the activities consistent with the ____ role.

a.

leader

b.

spokesperson

c.

monitor

d.

liaison

e.

entrepreneur

ANS:

46. Which of the following roles involve bargaining with others to meet the unit or departmental goals?

a.

Negotiator

b.

Resource allocator

c.

Figurehead

d.

Monitor

e.

Leader

ANS:

47. If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the ____ role.

a.

negotiator

b.

resource allocator

c.

figurehead

d.

monitor

e.

leader

ANS:

48. What is the role of the liaison?

a.

The liaison role pertains to decisions about how to allocate people, time, equipment, money, and other resources to attain desired outcomes.

b.

The liaison role involves the initiation of change.

c.

The liaison role pertains to the development of information sources both inside and outside the organization.

d.

The liaison role involves handling ceremonial and symbolic activities for the department or organization.

e.

The liaison role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility.

ANS:

49. What is the role of the negotiator?

a.

The negotiator role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility.

b.

The negotiator role involves seeking current information from many sources.

c.

The negotiator role involves the initiation of change.

d.

The negotiator role involves resolving conflicts among subordinates or between the manager's department and other departments.

e.

The negotiator role pertains to the development of information sources both inside and outside the organization.

ANS:

50. If a manager finds several new competitors on the horizon, they may need to spend more time in which role?

a.

Negotiator

b.

Resource allocator

c.

Figurehead

d.

Monitor

e.

Leader

ANS:

51. To meet the needs of the organization, all managers carry out the three major categories of roles. They are: ____, ____, and ____ roles.

a.

monitor, figurehead, and liaison

b.

leader, monitor, and spokesperson

c.

disseminator, entrepreneurial, and disturbance handler

d.

decisional, spokesperson, and leader

e.

informational, interpersonal, and decisional

ANS:

52. Since not-for-profit organizations do not have a conventional ____, managers may struggle with the question of what constitutes results and effectiveness.

a.

hierarchy

b.

bottom line

c.

information system

d.

decision-making process

e.

structure

ANS:

53. A manager in for-profit business focuses primarily on ____, while a manager of a non-profit focuses on ____.

a.

the bottom-line, employee morale

b.

the bottom-line, social impact

c.

profitability, customer satisfaction

d.

market share, the bottom-line

e.

customer satisfaction, organization reputation

ANS:

54. One of the roles that a small business manager may emphasize over their counterpart in a large organization is ____.

a.

information processing

b.

spokesperson

c.

liaison

d.

resource allocator

e.

leader

ANS:

55. In the new workplace, work is ____, in contrast to the old workplace where work was ____.

a.

flexible; diverse

b.

mechanical; flexible

c.

flexible; structured

d.

autocratic; structured

e.

calm; flexible

ANS:

56. The benefits of using interim managers include:

a.

an organization's use of specialist skills

b.

no long-term commitment for the organization

c.

the manager has some flexibility

d.

the manager faces new and interesting challenges

e.

all of these

ANS:

57. ____ is not a force affecting transition from the old workplace to the new workplace.

a.

Focus

b.

Insourcing

c.

Workforce

d.

Technology

e.

Pace

ANS:

58. Success in the new workplace depends on the strength and quality of ____.

a.

individual workers

b.

independent teams

c.

followers

d.

collaborative relationships

e.

vendors

ANS:

59. __________ has become the new imperative, despite the need for companies to control costs in today’s economy.

a.

Technology

b.

Outsourcing

c.

Innovation

d.

Communication

e.

Delegation

ANS:

60. With its “community of interest” in a pre-Facebook era, the Grateful Dead band’s ability to ________ is a principle factor for its success over several decades.

a.

innovate

b.

communicate

c.

generate revenue

d.

compete

e.

monitor

ANS:
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