business managment data bank

Question # 00005029 Posted By: spqr Updated on: 12/09/2013 10:21 AM Due on: 12/30/2013
Subject Business Topic Management Tutorials:
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76. Your text mentions _________ as one effect of the institution of the Immigration Reform and Control Act.

a) the increase in the number of employed illegal immigrants

b) the decrease in the number of employed illegal immigrants

c) the creation of a market for fake documents

d) the decrease in the number of illegal immigrants entering the country

e) the increase in the number of illegal immigrants entering the country

77. The Immigration Act of 1990:

a) reduced the flow of illegal immigrants into the United States.

b) required employers to verify that employees had an I-9 form.

c) eliminated affirmative action plans as a criterion for hiring foreign nationals.

d) made it easier for skilled immigrants to enter the United States.

e) requires immigrants to have family members who are U.S. citizens to sponsor their immigration.

78. Antonio is in charge of employee recruitment and hiring at BlueRidge, Inc. How does the Immigration Reform and Control Act of 1986 affect his responsibilities?

a) Antonio must prove that he is not an illegal immigrant.

b) Antonio must prove that he has family members who are U.S. citizens.

c) Antonio must make sure that all new employees can document that they are legally permitted to work in the United States.

d) Antonio must make sure that applicants who are immigrants left a country that was assigned a large quota of immigrants to the United States based on historical trends.

e) None of the above

79. Since the passage of the Drug Free Workplace Act of 1988, about ____ of Fortune 200 companies conduct some form of drug testing.

a) 25%

b) 43%

c) 58%

d) 84%

e) 98%

80. The rights of individuals who must take short leaves from their private-sector employers to perform military service are protected by:

a) the Immigration Act.

b) Title VII of the Civil Rights Act of 1964.

c) the Civil Rights Act of 1991.

d) the Uniformed Service Employment and Reemployment Act of 1994.

e) the OFCCP.

81. According to your book, which of the following proactive strategies should be used to minimize EEO complaints in organizations?

a) Documenting decisions.

b) Being honest in employee evaluations.

c) Providing training to employees.

d) Establishing an internal complaint resolution process.

e) All of the above


82. The best way companies can avoid a number of EEO problems is by:

a) providing training.

b) employing effective legal departments.

c) referring all complaints to the EEOC immediately.

d) enlarging the HR department by creating an ombudsman position.

e) keeping minimal records.

83. The most common complaint regarding discrimination in employment is that the employer used non-job-related criteria in the decision. The best management practice for an employer to use in refuting this type of allegation would be:

a) appropriately documenting the decision.

b) having provided supervisors EEOC-related training.

c) establishing a complaint resolution process.

d) being honest in hiring.

e) asking for complete information in interviews, including non-job related information.

84. To improve employee morale and satisfaction, deal with EEO and other types of employee complaints, and to minimize the EEOC, OFCCP, and legal counsel involvement in these matters, what is the first potential strategy that should be considered?

a) Implementing a process to report and resolve employee complaints within the organization.

b) Documenting employee appraisals.

c) Being honest in employee appraisals.

d) Performing a utilization analysis in order to determine whether members of protected classes are adequately represented in the business.

a) Beginning a process to institute an affirmative action strategy which is relevant for the company.


85. A 50-year-old African-American employee has been “carried” by management for years. His substandard performance has been largely ignored because of personal concerns for his family and his supervisor’s inability to confront poor performance. Now after seven years, the employee is fired as part of a layoff, and files an age- and race-based discrimination suit. The primary way this problem could have been avoided would have been for the company and supervisor:

a) to have been trained in EEO matters.

b) to have established a complaint resolution process.

c) to have shown how affirmative action criteria were used to determine who was laid off.

d) to have been honest in evaluations.

e) to have argued for reverse discrimination if they laid someone else off.

86. Marriott uses a variety of creative ways to handle fair treatment grievances, including:

a) arbitration.

b) management review of all hiring and firing decisions.

c) a thorough HR hiring process.

d) a panel of peers.

e) involving their legal department immediately.

87. Like Marriott, the EEOC also uses alternative dispute resolution systems to help address the numerous complaints they receive. To achieve faster resolution of backlogged cases, it:

a) encourages the company in question to form a panel of peers in order to discuss the complaint.

b) relies on mediation in each EEOC district.

c) forwards important cases to the Supreme Court.

d) requires that federal businesses institute affirmative action programs.

e) automatically issues right-to-sue letters to plaintiffs whose complaints have been pending for over six months.


88. When conducting a job interview, an interviewer:

a) may ask questions regarding health to ensure proper consideration of ADA issues.

b) should only ask questions that are clearly related to job performance.

c) may ask questions regarding ethnic origin or race to ensure proper consideration of affirmative action considerations.

d) should investigate any EEO-related issues he/she might observe in the applicant, i.e., pregnancy, race, age, etc.

e) may ask about any of the above and might be found liable if he/she does not.

89. You need to know if an applicant can speak a foreign language, as a job-related skill. Which of the following is an acceptable way to ask for the information in an interview?

a) What language do you commonly use?

b) Do you read, write, or speak a foreign language?

c) What is your ethnic background?

d) Where did you learn to speak ____, at home or in school?

e) All of the above are acceptable.

90. A job requires rotating shift work. Which is an acceptable question for evaluating an applicant’s ability to perform that shift work?

a) You understand that this job requires a rotating shift, don’t you?

b) What child/dependent care provisions have you made in order to be available for this rotating shift?

c) Does your faith keep you from working weekends?

d) Do you have dependent responsibilities that would hinder your working a rotating shift?

e) Are there any physical limitations that would make it difficult for you to work a rotating shift?


91. Your insurance carrier requires a health evaluation of all new hires for insurance purposes. To assess an applicant’s health state, you could legally ask:

a) Do you have any physical limitations that would inhibit your performance of this job?

b) Are you willing to take a physical examination if you were offered this position?

c) How would you describe your general health?

d) When was your last physical examination?

e) Do you have any pre-existing conditions for which you are denied health insurance?

92. A position requires that employees be trustworthy because they handle a great deal of money. Which of the following is an acceptable interview question for examining this issue?

a) Have you ever been denied credit?

b) Have you ever been arrested?

c) Do you own your own car or residence?

d) What is your current marital status?

e) None of the above

93. What is the potential EEO pitfall in asking an applicant to list all of the hobbies and organizations to which he/she belongs?

a) This is too familiar a question to be appropriate in a job interview.

b) Information may be given that indicates the applicant’s race, sex, religion, etc.

c) If the information falls into the wrong hands, it can be used for commercial purposes.

d) Lists are too cumbersome to require on an application. Rather, a standard list should be created and applicants allowed to either circle or check the organizations/hobbies in which they participate.

e) a and b


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  1. Tutorial # 00004816 Posted By: spqr Posted on: 12/09/2013 10:34 AM
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