BUS 310 QUIZ 6

Question 1 

Pam has been a highly valued production manager for a national grocery store chain for the last ten years, but she has been unable to move into the top management jobs, positions that are all held by men. What is Pam likely facing?

  

 

Poor evaluations

 

 

Career tracking

 

 

Reverse discrimination

 

 

Glass ceiling

 

 

Mother syndrome

Question 2 

Which of the following is the BEST definition of empathy?

  

 

Understanding that differences exist   among people

 

 

Tolerating behavior of others even   though you do not understand it

 

 

Openly discussing problems that you   have with others

 

 

Understanding the perspectives of   others who are different

 

 

Treating people fairly and equitably

Question 3 

The creativity argument suggests that more diverse organizations will be more competitive because they will

  

 

be better able to understand   different market segments.

 

 

be characterized by multiple   perspectives and ways of thinking.

 

 

be better able to respond to changes   in environment.

 

 

become known among women and   minorities as good places to work.

 

 

have higher levels of productivity   and lower levels of turnover and absenteeism.

Question 4 

The systems flexibility argument suggests that more diverse organizations will be more competitive because they will