BUS 310 QUIZ 4

  

Question 1 

A small management-consulting firm experiences a tremendous boost in business in one year and must hire many new professional employees to provide services to its new customers. This business is likely following a ____ strategy.

  

 

growth

 

 

stability

 

 

reduction

 

 

multinational

Question 2 

Which of the following would be included in a job description for a computer programmer?

  

 

Bachelor's degree in computer science

 

 

Knowledge of COBOL

 

 

Writing programs to run network   processes on the mainframe

 

 

Proficiency in computer languages

 

 

Keyboarding skills

Question 3 

What is involved in the task analysis inventory method?

  

 

A taxonomy of fifty-two abilities   rated on a seven-point scale

 

 

SMEs generating a list of tasks, and   job incumbents evaluating each task on several dimensions

 

 

Analyzing the job in terms of   involvement with people, data, and things

 

 

Completing a 194-item instrument   reflecting work behavior, working conditions, and job characteristics

 

 

Generating examples of effective and   ineffective performance

Question 4 

Anuj looks at a job analysis that reports scores on various items, organized into areas called "Information inputs," "Mental processes," "Relationships with other people," and so on. The scales tell how frequently those areas are used in the job, how important they are to the job, and other measures. Anuj is looking at a job analysis that was based on

  

 

a narrative.

 

 

critical incidents.

 

 

a position analysis questionnaire.

 

 

the Fleishman job analysis system.

 

 

the O*NET.

Question 5 

The ____ approach to job analysis requires the specification of effective and ineffective performance.

  

 

skill variety

 

 

Fleischman

 

 

PAQ

 

 

MPDQ

 

 

critical incidents

Question 6 

When Hank needed to write a job analysis for a court reporter, he used the O*NET online database. One section of the information stated, "Court reporters ask speakers to clarify statements, file a legible transcript of records, verify accurate transcripts, and record depositions." This information is part of the job's

  

 

KSAs.

 

 

tasks.

 

 

working conditions.

 

 

critical incidents.

 

 

SMEs.